Gloria Gonzalez
Naples
Summary
Dedicated Tutor specializing in special needs education, skilled in developing tailored lesson plans and implementing individualized learning strategies. Focused on fostering supportive educational environments that enhance student engagement and adaptability. Committed to improving academic performance while nurturing self-esteem and confidence in students' abilities.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
Tutor, Special Needs Students
Self employed
Naples
09.2014 - Current
- Developed personalized lesson plans for diverse learning styles.
- Provided one-on-one support to enhance student engagement.
- Implemented adaptive teaching methods to accommodate individual needs.
- Collaborated with families to discuss student progress and strategies.
- Utilized assistive technology to facilitate learning experiences.
Client Support Specialist
D & J Accounting
Harwood Heights
05.2004 - Current
- Provided timely resolutions to client issues and concerns.
- Managed client inquiries through phone and email support.
- Assisted clients with account setup and software navigation.
- Facilitated communication between clients and accounting teams.
- Documented client interactions and feedback for future reference.
Education
Bachelor of Science - Business Administration And Management
Elmhurst University
Elmhurst, IL 09.2006 - 05.2008
Skills
- Special needs support
- Adaptive teaching methods
- Student engagement tactics
- Skills assessment techniques
- Lesson planning
- Learning techniques
- Study skills
- Essay writing
- Student motivation
- Goal setting
- Effective communication
- Collaboration and teamwork
- Cross-team communication
- Client management
- Issue resolution
- Problem solving
- Time management
- Creativity and innovation
- Collaboration skills
- Patience and empathy
- Collaboration and teamwork
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Tutor, Special Needs Students
Self employed
09.2014 - Current
Bachelor of Science - Business Administration And Management
Elmhurst University
09.2006 - 05.2008
Client Support Specialist
D & J Accounting
05.2004 - Current