Summary
Overview
Work History
Education
Skills
Timeline
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Gloria Gros

Summary

Personal Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Digital Shopper

Walmart
11.2022 - Current
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Participated in team meetings and staff training sessions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Business Owner

Jgsonlinestore.com
04.2017 - 11.2022
  • Improved monthly sales with successful marketing, sales and customer relations approaches.
  • Managed financial tracking, inventory coordination and social media marketing.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Developed successful email campaigns to engage subscribers and drive repeat business.
  • Boosted online sales by implementing effective marketing strategies and optimizing website content.
  • Created engaging social media content to increase brand awareness and attract new customers.
  • Established and maintained e-commerce website to promote and sell products.
  • Provided exceptional customer service, resolving issues promptly and fostering long-term client loyalty.

Inventory Specialist

Tractor Supply
05.2013 - 04.2017
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Performed data entry and completed proper paperwork.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Inventory Control Specialist

Bass Pro Shops
09.2006 - 04.2017
  • Completed daily cycle counts to maintain accuracy of records.
  • Implemented systems for tracking and managing stock levels with accuracy and precision.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
  • Completed physical inventory counts each month.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Emmanuel Christian Academy
Milledgeville, GA
05.1982

Skills

  • Strong Work Ethic
  • E-commerce strategy
  • Order Fulfillment
  • Attention to Detail
  • Customer Service
  • Problem-Solving
  • Multitasking and Organization
  • Data Entry

Timeline

Digital Shopper

Walmart
11.2022 - Current

Business Owner

Jgsonlinestore.com
04.2017 - 11.2022

Inventory Specialist

Tractor Supply
05.2013 - 04.2017

Inventory Control Specialist

Bass Pro Shops
09.2006 - 04.2017

High School Diploma -

Emmanuel Christian Academy

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Gloria Gros