Gloria Gutzman
Credit/Collections Specialist
KATY, TX,TX
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
22
22
years of professional experience
Work History
NAM Credit Manager-Accounts Supervisor
Expro Americas
Houston, TX
08.2004 - 03.2024
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Accounting Supervisor
D&E Plumbing
Houston, TX
04.2002 - 08.2004
- Streamlined accounting processes by implementing new software solutions and automating manual tasks.
- Mitigated financial risks through meticulous analysis of potential business investments and partnership opportunities.
- Enhanced financial reporting accuracy by closely monitoring transactions and reconciling accounts monthly.
Education
Associate of Arts - Education of Developmentally Delayed Individuals
Houston Community College
Houston, TX 05.2001 -
Skills
Process Improvement
Goal-Oriented
Processes and procedures
Policy Enforcement
SAP
QuickBooks
MS Office
Excel
Affiliations
NACM-National Association of Credit Management
Timeline
NAM Credit Manager-Accounts Supervisor
Expro Americas
08.2004 - 03.2024
Accounting Supervisor
D&E Plumbing
04.2002 - 08.2004
Associate of Arts - Education of Developmentally Delayed Individuals
Houston Community College
05.2001 -