Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Gloria Gutzman

Credit/Collections Specialist
KATY, TX,TX

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

22
22
years of professional experience

Work History

NAM Credit Manager-Accounts Supervisor

Expro Americas
08.2004 - 03.2024
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Accounting Supervisor

D&E Plumbing
04.2002 - 08.2004
  • Streamlined accounting processes by implementing new software solutions and automating manual tasks.
  • Mitigated financial risks through meticulous analysis of potential business investments and partnership opportunities.
  • Enhanced financial reporting accuracy by closely monitoring transactions and reconciling accounts monthly.

Education

Associate of Arts - Education of Developmentally Delayed Individuals

Houston Community College
Houston, TX
05.2001 -

Skills

Process Improvement

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Affiliations

NACM-National Association of Credit Management

Timeline

NAM Credit Manager-Accounts Supervisor

Expro Americas
08.2004 - 03.2024

Accounting Supervisor

D&E Plumbing
04.2002 - 08.2004

Associate of Arts - Education of Developmentally Delayed Individuals

Houston Community College
05.2001 -
Gloria GutzmanCredit/Collections Specialist