Gloria Jacobson-Haga
Orangevale,CA
Summary
Ambitious, career-focused job seeker, anxious to obtain a experienced level server position to help launch career while achieving company goals. Multiple years of experience as a hostess, experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
F.O.H\ Server
Hooked Up Ale House & Raw Bar
Millville , DE
2023.02 - 2024.04
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Food running, expo, busser, host, and server.
Dog Bather/Groomer
Seaside Pet Salon
Lewes , DE
2022.09 - 2023.01
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Provided nail trims and ear cleaning as requested by the customer.
- Notified owners when an issue was found with their pet's health or condition during a grooming session.
- Performed dog brushing services including dematting and flea treatments.
- Evaluated customer's instructions for grooming their pet accurately.
Line Cook
14 Global
Bethany Beach , DE
2022.05 - 2022.12
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
Donut Maker/Manager of Operations
Fractured Prune
Rehoboth Beach , DE
2019.03 - 2022.04
- Prepared dough for donut production according to recipe instructions.
- Adhered to health and safety regulations while making donuts.
- Fried, glazed, and decorated donuts according to customer orders.
- Monitored fryers to ensure proper cooking times and temperatures were maintained.
- Coached, mentored and trained team members in order to improve their job performance.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
High School Diploma -
TTZ High School
Selbyville, DE2022-05
Delmarva Christian High School
Georgetown, DESkills
- Team motivation
- Conflict Resolution
- Attention to Detail
- Problem-Solving
- Leadership
- Safety processes and procedures
- Teamwork and Collaboration
- Transaction Processing
- Customer Engagement
- Point of sale systems
- Effective Communications
- Superior time management
Certification
-Delaware ABC Certification
-California ABC Certification
References
References available upon request.
Timeline
F.O.H\ Server
Hooked Up Ale House & Raw Bar
2023.02 - 2024.04
Dog Bather/Groomer
Seaside Pet Salon
2022.09 - 2023.01
Line Cook
14 Global
2022.05 - 2022.12
Donut Maker/Manager of Operations
Fractured Prune
2019.03 - 2022.04
High School Diploma -
TTZ High School
Delmarva Christian High School
-Delaware ABC Certification
-California ABC Certification
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