Hayden Barlowe
Bryan,TX
Summary
Server and lead trainer with a proven track record at Anchor Bar, excelling in operations monitoring and guest service. Skilled in performance improvement and conflict resolution, Implemented comprehensive training for new staff, significantly improving team efficiency and increasing customer satisfaction. Committed to upholding high standards and implementing best practices in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server/Lead Server Trainer
Anchor Bar
College Station, Texas
2024.12 - Current
- Executed opening and closing duties, including setup of dining area and supply restocking.
- Monitored dining room cleanliness and proper setup to maintain high standards.
- Upheld sanitation standards in compliance with health department regulations.
- Supported training initiatives for new servers to enhance team performance.
- Accurately processed money transactions according to company cash handling procedures.
- Ensured courteous, efficient service for each guest throughout dining experience.
- Maintained transaction records as mandated by law and company policy.
- Took accurate customer orders promptly, resolving any issues with orders immediately.
Shift Lead/Expeditor
Varsity grillhouse
Bryan, TX
2024.04 - 2024.11
- Assisted in the training of new employees.
- Monitored employee performance, and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Responded to customer inquiries and complaints in a professional manner.
- Identified opportunities for operational improvements, and communicated them to management.
- Performed opening and closing procedures, such as setting alarm systems and counting money.
- Implemented company policies consistently across all shifts.
- Supervised staff during shift changes, and ensured the transition went smoothly.
- Coached and trained employees, and managed daily work assignments to enhance operations.
Server
Sushi mass
Bryan, TX
2023.09 - 2024.04
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
Education
GED -
Travis B Bryan High School
Bryan, TX2024-08
Skills
- Operations Monitoring
- Performance Improvement
- Technical knowledge
- Industry Expertise
- Loss Prevention
- Team motivation
- Conflict Resolution
- Guest service
Timeline
Server/Lead Server Trainer
Anchor Bar
2024.12 - Current
Shift Lead/Expeditor
Varsity grillhouse
2024.04 - 2024.11
Server
Sushi mass
2023.09 - 2024.04
GED -
Travis B Bryan High School