Taylor Jenkins
Indianapolis,IN
Summary
Experienced restaurant and event server with a dynamic and dedicated approach to creating exceptional guest experiences. Thrives in fast-paced environments and prioritizes guest satisfaction while delivering seamless service.
Overview
4
4
years of professional experience
Work History
Server/Lead Server Trainer
Nada Restaurant
12.2021 - Current
- Anticipated and fulfilled guest needs and requests.
- Created memorable and personalized dining experiences.
- Ensured guest satisfaction through communication, accessibility, and positivity.
- Maintained clean and seamless dining experience.
- Trained new servers, as Lead Server Trainer.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Bakersfield
03.2021 - 06.2022
- Serviced guests with food and beverage requests in a friendly and timely manner.
- Resolved complaints quickly and efficiently with the guests best interest in mind.
- Maintained clean and seamless dining experience.
- Utilized communication skills with kitchen staff to deliver guests meals in timely manner.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Science - Psychology
Ball State University
Muncie, IN01.2022
Skills
- Liquor, Wine and Food Service
- Event Marketing
- Effective Customer Upselling
- Food and Beverage Knowledge
- Staff Training
- Wine service
- Customer Service and Rapport
- High-Volume Dining
- Food Safety Understanding
- ServSafe
Timeline
Server/Lead Server Trainer
Nada Restaurant
12.2021 - Current
Server
Bakersfield
03.2021 - 06.2022
Bachelor of Science - Psychology
Ball State University
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