Christian Kiernan
Server and cashier
Escondido,CA
Summary
Hardworking, high energy and professional with proven relationship-building and time management skills in fast-paced restaurants and grocery stores.Beyond successful and efficient at handling tables and customer grocery purchases of all sizes with accuracy and impeccable customer service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Surely an asset to every company I've worked for, and am naturally enthusiastic, hard working, and hospitable.
Overview
17
17
years of professional experience
Work History
Server/Lead Server Trainer
Brigantine Restaurants
Escondido, CA
02.2016 - 07.2021
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Informed customers of daily specials and signature menu items.
Cashier
Vons Grocery Store
Escondido, CA
06.2004 - 01.2007
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers.
- Built and maintained productive relationships with employees.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Palomar College
San Marcos, CA06-2006
Skills
- Strong work ethic
- Team collaboration
- POS operation;cash handling skills
- Multitasking and organization
- Positive and professional
- Always early, never late; reliable
- People person and a team player
- Multiple years experience in customer service and hospitality industry
Timeline
Server/Lead Server Trainer
Brigantine Restaurants
02.2016 - 07.2021
Cashier
Vons Grocery Store
06.2004 - 01.2007
High School Diploma -
Palomar College
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