Dedicated server with exceptional customer service skills. Proven ability to manage multiple tables efficiently while maintaining cleanliness standards and enhancing guest engagement.
Overview
7
7
years of professional experience
Work History
Server/Lead Server Trainer
Longhorn
Independence, Mo
04.2024 - Current
Provided exceptional customer service by promptly addressing guest inquiries and concerns.
Managed multiple tables efficiently, ensuring timely food and beverage delivery.
Collaborated with kitchen staff to streamline order processing and improve service flow.
Trained new servers on menu items, service standards, and restaurant policies.
Server/Lead Server Trainer
Red Lobster
Independence, Mo
03.2019 - 01.2024
Maintained cleanliness and organization of dining area to enhance guest experience.
Processed transactions accurately using point-of-sale system to ensure efficient billing.
Assisted in inventory management by tracking supplies and reporting shortages to management.
Adapted quickly to changing demands during peak hours, maintaining high service quality.