Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gloria J. Henderson

Andover,MN

Summary

Reliable food service professional with many years of experience in cafeterias, hospitals, and catering. Known for showing up on time, working well with others, and getting the job done without needing supervision. Looking for a steady, low-stress position where I can be a helpful team member.

Overview

50
50
years of professional experience
1
1
Certification

Work History

Patient Services Operations Manager

Sodexo Food Service
Saint Paul, MN
02.2014 - 05.2024
  • Led cross-functional teams to implement cost-saving initiatives while maintaining high-quality standards in food production.
  • Developed and enforced safety protocols, ensuring compliance with health regulations and minimizing risks in operations.
  • Mentored staff on best practices for inventory management, improving accuracy and reducing waste in supply chain processes.

Food Service Manager / Supervisor

Lancer Catering
Brooklyn Park, MN
01.2013 - 2014
  • Helped run daily cafeteria and catering operations
  • Supported staff scheduling and basic supervision
  • Assisted with ordering food and supplies

Nutrition Services Manager

Mayo Clinic Health System
New Prague, MN
01.2002 - 01.2012
  • Supervised kitchen and cafeteria staff
  • Helped with meal service for patients and visitors
  • Assisted with menu planning and daily operations

Cafeteria & Catering Supervisor

Fairview Ridges Hospital
Burnsville, MN
01.1999 - 01.2002
  • Oversaw daily food service operations
  • Assisted staff and ensured smooth meal service
  • Helped with catered events

Cafeteria & Catering Supervisor

Methodist Hospital
St. Louis Park, MN
01.1996 - 01.1999
  • Supported cafeteria and tray line operations
  • Assisted with special events and daily food prep

Food Service Sergeant

United States Army
01.1974 - 01.1995
  • Managed dining facilities and food service teams
  • Ensured meals were prepared safely and on schedule
  • Trained staff and maintained clean operations

Education

High School Diploma -

Irvington High School
Fremont, CA

Skills

  • Food preparation & service
  • Customer service
  • Following safety and sanitation rules
  • Teamwork
  • Reliability and consistency

Certification

  • ServSafe Certified
  • Certified Dietary Manager (CDM)
  • Certified Food Protection Professional (CFPP)
  • Minnesota Food Manager Certificate

Timeline

Patient Services Operations Manager

Sodexo Food Service
02.2014 - 05.2024

Food Service Manager / Supervisor

Lancer Catering
01.2013 - 2014

Nutrition Services Manager

Mayo Clinic Health System
01.2002 - 01.2012

Cafeteria & Catering Supervisor

Fairview Ridges Hospital
01.1999 - 01.2002

Cafeteria & Catering Supervisor

Methodist Hospital
01.1996 - 01.1999

Food Service Sergeant

United States Army
01.1974 - 01.1995

High School Diploma -

Irvington High School
Gloria J. Henderson