GLORIA KULEE
Des Moines,IA
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making.5 years of progressive IT experience.
Overview
8
8
years of professional experience
Work History
Systems Administrator
USDA- IOWA
01.2021 - Current
- Install patches and perform routine maintenance as required in support of security and operation maintenance
- Detects, analyzes, and resolves system issues associated with server/workstation operating systems and applications software
- Ensures system changes are implemented correctly for all affected servers and personal computers and troubleshoots associated issues
- Performs proactive software updates and patching, as well as equipment and software refreshes and maintenance
- Anticipates and provides solutions that result in gained efficiencies in business processes and improved customer service
- Trains end users to use new or modified software applications and answers related questions
- Coordinates with external vendors for repairs and maintenance of software/hardware
- Installing and configuring ms defender according to company security policy
- Resolved problems, performed upgrades and end users mac pc’s
- Provided desktop support to 90+ internal users , such as adding computers to domain , configuration, and handling various wireless network issues
- Disk management in Linux/Unix, and volume management
- Built VMware ESXI host for serving and deploying virtual systems and enabled VM mare systems to communicate with other physical LAN structure
- Configured Hybrid cloud Infrastructures(Migrating virtual systems to cloud and creating Samba shares while mounting/mapping them to mobile devices, windows & Linux OS)
- Configured and tested Windows Server operating systems with roles features
Network Administrator
Trinitech Consulting | IOWA
02.2018 - 12.2020
- Provided support for implantation , troubleshooting, and maintenance of It systems
- Migrate ubuntu desktop to current version
- Provided support for dispatch systems and hardware problems and remained involved in resolution process
- Provided tier 3 level of support in resolution of windows and Linux systems to maintain storage allocation, backup, recovery and replication procedures
- Supported systems platform migration tracking of vendor maintenance and agreements to ensure coverage , provisions of user -id for all production and database servers
- Network design and configuration using cisco packet tracer stimulating tool
- Supported Active directory users, groups and computers including applying
- Implemented DHCP, DNS, Domain trust relationship , life and print services
- Implemented TCP/IP to rectify network and DNS issues in LAN , configure file and print sharing on windows operating systems and enabled sharing tool
- Provide high quality level 3 support service focusing on Microsoft and Linux network services, routing , switching and firewalls (Layer 1 through 7)
- Maintained network hardware and software and monitored network to support network availability to end users.
FRAUD SPECIALIST
WELLS FARGO
03.2016 - 01.2018
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Evaluated customer data to identify and prevent fraudulent activities
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Conducted forensic analyses of financial records to identify fraudulent activity and accurately report findings
Education
Bachelor of Science - INDUSTRIAL TECHNOLOGY
FEDERAL UNIVERSITY OF TECHNOLOGY
Minna, Nigeria05.2015
High School Diploma -
Oxford International School
Kaduna, Nigeria01.2007
Skills
- Windows and mac system Administration and Active directory
- SCCM/MECM knowledge with hands on experience including but not limited to patching, reporting, and maintenance
- Experience in using ITIL and sharepoint
- Experience in building and configuring virtual systems
- Systems performance Reviews
- Products upgrade/ migration
- Physical server maintenance
- Authentication protocols/method
- Create, modify end users account
- Proficient in shell scripting and linux CLI environments
- Microsoft SharePoint
- RHEL, Centos , Ubuntu administration
- Windows Group Policy
- Networking Data backup
- Configure and print sharing on Windows 10
- Mapped drive to share folder
Accomplishments
- AWS CLOUD PRACTIONAL IN VIEW,
- AZURE 900
Timeline
Systems Administrator
USDA- IOWA
01.2021 - Current
Network Administrator
Trinitech Consulting | IOWA
02.2018 - 12.2020
FRAUD SPECIALIST
WELLS FARGO
03.2016 - 01.2018
Bachelor of Science - INDUSTRIAL TECHNOLOGY
FEDERAL UNIVERSITY OF TECHNOLOGY
High School Diploma -
Oxford International School
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