Summary
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Gloria Mojica

Deltona,FL

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Work History

Revenue Cycle/Acquisitions Specialist

Life Stance Health
05.2023 - Current
  • Monitored and guided revenue cycle operations.
  • Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
  • Entered data, generated reports, and produced tracking documents.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Kept high average of performance evaluations.
  • Identified and resolved payment issues between patients and providers.
  • Balanced and reconciled accounts.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Trained and mentored all personnel hired to fulfill roles.

Practice Supervisor/Training and Development Supervisor

Lifestance Health
07.2018 - 05.2023
  • Supervised team 6+ office personnel.
  • Ordered all office supplies and kept check on inventory levels.
  • Developed and implemented strategies to improve patient access, satisfaction and care quality.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Provided supervision and management to team of support personnel.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Lead and directed team of 16 clinical personnel and support staff.
  • Experience with EHR systems, tele health. Keep up with all office operations such as KPI to evaluate the performance of my offices.
  • Attend weekly/ daily meetings with cooperate personnel
  • Conducted all region trainings for current and new personnel.

Clinical Supervisor

Upperline Health
09.2015 - 05.2019
  • Assessed patients, determined needs, and managed care.
  • Lead and directed team of 10 clinical personnel and support staff.
  • Facilitate hiring of qualified clinical personnel by interviewing applicants and making recommendations for employment.
  • Developed improvement plans to solve problems and improve lagging areas.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Spearheaded and implemented new projects to expand scope of engagement.

Business Office Assistant

Lake Mary Health and Rehabilitation
10.2013 - 08.2015
  • Reviewed invoices, payment requests, and expense reimbursements prior to approval.
  • Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Account receivables, create report and balance sheets that documents overall profits and losses.
  • Manage all Medicare accounts

Education

Associate of Arts -

Worcester State
Worcester, MA
05-2012

High School Diploma -

Worcester Technical High School
Worcester, MA
06-2010

Skills

  • Performance reporting and metrics

  • Proficient in EHR sofwares

  • Coaching and mentoring

  • Billing cycle expertise

  • Claims management

  • Billing cycle performance

Languages

English
Native or Bilingual

Timeline

Revenue Cycle/Acquisitions Specialist

Life Stance Health
05.2023 - Current

Practice Supervisor/Training and Development Supervisor

Lifestance Health
07.2018 - 05.2023

Clinical Supervisor

Upperline Health
09.2015 - 05.2019

Business Office Assistant

Lake Mary Health and Rehabilitation
10.2013 - 08.2015

Associate of Arts -

Worcester State

High School Diploma -

Worcester Technical High School

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Gloria Mojica