Gloria Moses
Huntersville,NC
Overview
16
16
years of professional experience
Work History
Coordinator
Home Sense
Cornelius, North Carolina
03.2023 - 06.2024
- Coordinated store operations ensuring efficient inventory management and product display.
- Organized merchandise layout in alignment with brand standards and guidelines.
- Collaborated with management to streamline operational processes for efficiency improvements.
Department Supervisor
Sodexo Food Service
Cornelius, North Carolina
08.2011 - 09.2023
- Supervised daily food service operations to ensure quality and efficiency.
- Trained staff on food safety practices and service standards.
- Managed inventory levels and ordered supplies as needed.
- Implemented procedures to enhance customer satisfaction and service speed.
- Monitored compliance with health regulations and company policies.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Hospitality Supervisor
Country Inns & Suites
Buffalo, New York
02.2008 - 07.2011
- Supervised daily operations to ensure exceptional guest experiences at Country Inns & Suites.
- Resolved guest complaints promptly to maintain high satisfaction levels.
- Assisted in scheduling staff shifts to optimize coverage during peak hours.
- Organized special events such as banquets or wedding receptions according to client specifications.
- Monitored food quality, inventory levels, and customer satisfaction to ensure optimal standards were met.
- Resolved conflicts between guests or staff members in a professional manner.
Education
Bachelor of Science - Social Work
Johnson C. Smith University
Charlotte, NC03-1995
Associate of Arts - Hospitality Administration And Management
Erie Community College
Buffalo, NY05-1987
Skills
- Inventory management
- Visual merchandising
- Operational efficiency
- Inventory accuracy
- Staff training
- Customer service
Non for Profit Adult Training Programs
- Helping single mother's in getting their High School Diploma
- with their resume and cover letters
- How to rehearse for a job interviews
Timeline
Coordinator
Home Sense
03.2023 - 06.2024
Department Supervisor
Sodexo Food Service
08.2011 - 09.2023
Hospitality Supervisor
Country Inns & Suites
02.2008 - 07.2011
Bachelor of Science - Social Work
Johnson C. Smith University
Associate of Arts - Hospitality Administration And Management
Erie Community College