Overview
Work History
Education
Skills
Non for Profit Adult Training Programs
Timeline
Generic

Gloria Moses

Huntersville,NC

Overview

16
16
years of professional experience

Work History

Coordinator

Home Sense
Cornelius, North Carolina
03.2023 - 06.2024
  • Coordinated store operations ensuring efficient inventory management and product display.
  • Organized merchandise layout in alignment with brand standards and guidelines.
  • Collaborated with management to streamline operational processes for efficiency improvements.

Department Supervisor

Sodexo Food Service
Cornelius, North Carolina
08.2011 - 09.2023
  • Supervised daily food service operations to ensure quality and efficiency.
  • Trained staff on food safety practices and service standards.
  • Managed inventory levels and ordered supplies as needed.
  • Implemented procedures to enhance customer satisfaction and service speed.
  • Monitored compliance with health regulations and company policies.
  • Participated in weekly meetings with senior leadership teams to discuss progress.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Hospitality Supervisor

Country Inns & Suites
Buffalo, New York
02.2008 - 07.2011
  • Supervised daily operations to ensure exceptional guest experiences at Country Inns & Suites.
  • Resolved guest complaints promptly to maintain high satisfaction levels.
  • Assisted in scheduling staff shifts to optimize coverage during peak hours.
  • Organized special events such as banquets or wedding receptions according to client specifications.
  • Monitored food quality, inventory levels, and customer satisfaction to ensure optimal standards were met.
  • Resolved conflicts between guests or staff members in a professional manner.

Education

Bachelor of Science - Social Work

Johnson C. Smith University
Charlotte, NC
03-1995

Associate of Arts - Hospitality Administration And Management

Erie Community College
Buffalo, NY
05-1987

Skills

  • Inventory management
  • Visual merchandising
  • Operational efficiency
  • Inventory accuracy
  • Staff training
  • Customer service

Non for Profit Adult Training Programs

  • Helping single mother's in getting their High School Diploma
  • with their resume and cover letters
  • How to rehearse for a job interviews

Timeline

Coordinator

Home Sense
03.2023 - 06.2024

Department Supervisor

Sodexo Food Service
08.2011 - 09.2023

Hospitality Supervisor

Country Inns & Suites
02.2008 - 07.2011

Bachelor of Science - Social Work

Johnson C. Smith University

Associate of Arts - Hospitality Administration And Management

Erie Community College
Gloria Moses