Summary
Overview
Work History
Education
Personal Information
Certification
Timeline
Generic

Gloria Narayan

Gridley,CA

Summary

Committed Resident Service Coordinator ready to leverage 20 years of healthcare industry performance. Highly skilled in patient relationship management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Resident Services Coordinator

PEP Housing
Petaluma, CA
08.2024 - Current

I work with residents to get them sign up for community resources provide residents with presentations for blood pressures, blood sugar, how to recycling, how to use an AED.

  • Helped develop and implement programs to foster community growth and development.
  • Solved grievances and complaints by collaborating with residents.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Developed, implemented and monitored residential policies and procedures.

Direct Support Professional

Work Training Center
Oroville, CA
11.2022 - 04.2025
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Completed regular check-ins and progress report for each client.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Education

High School Diploma - Professional Service Coordinator Program

Ontario High School
Ontario, CA
07-2025

Personal Information

Certification

AASC certification

Timeline

Resident Services Coordinator

PEP Housing
08.2024 - Current

Direct Support Professional

Work Training Center
11.2022 - 04.2025

High School Diploma - Professional Service Coordinator Program

Ontario High School
Gloria Narayan