Gloria Ndambuki
Garfield,NJ
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations.
Overview
19
19
years of professional experience
Work History
Secretary
Supportive Hands Birthing Services And Photography
Penn, Pennsylvania
03.2020 - 10.2024
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various clients
- Maintained organized filing system of paper and electronic documents.
- Oversaw staff correspondence, communications, resulting in improved automation of office operations.
- Operated office equipment such as photocopiers, scanners, and fax machines.
Home Health Aide
Home Helpers
Lakewood, New Jersey
11.2011 - 11.2019
- Provided patients and families with emotional support and instruction.
- Assisted clients with proper exercises and rehabilitation.
- Documented care provided and submitted notes to supervisor.
Assistant Manager
Hess Express
Lodi, New Jersey
04.2006 - 04.2011
- Assigned work and monitored performance of project personnel.
- Coordinated with other departments to ensure smooth flow of operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Education
Associate of Arts - Journalism And Mass Communication
Bergen Community College
Paramus, NJ05-2026
Skills
- Customer service
- Effective communication
- Team collaboration
- Phone reception
- HIPAA guideline compliance
- Mail distribution
Timeline
Secretary
Supportive Hands Birthing Services And Photography
03.2020 - 10.2024
Home Health Aide
Home Helpers
11.2011 - 11.2019
Assistant Manager
Hess Express
04.2006 - 04.2011
Associate of Arts - Journalism And Mass Communication
Bergen Community College