Gloria Nyiiro
Woodbridge,VA
Summary
Effective merchandising professional bringing demonstrated success in leveraging visual display prowess to express brand vision. Over 1 year of fashion industry experience. Quick-learning and creative with aptitude for surmounting challenges.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician Trainee
Walgreen's Pharmacy
Woodbridge, VA
06.2025 - Current
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Facilitated efficient workflow by promptly organizing incoming shipments of medications, effectively restocking shelves according to established guidelines.
- Completed mandatory training hours, gaining valuable knowledge of pharmaceutical industry practices and procedures.
- Reviewed and verified customer information and insurance provider information.
- Assisted with filling of over Number prescriptions daily.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Successfully completed Pharmacy Technician Trainee program, gaining comprehensive understanding of industry practices while demonstrating readiness for advancement within the field.
Sales Associate
Victoria Secret PINK
Woodbridge, VA
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Visual Merchandiser
Forever 21
2700 Potomac Mills Cir, Woodbridge, Va 22192
10.2021 - 02.2023
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Monitored and replenished display inventory and restructured according to available stock.
- Created visual displays to highlight new and featured products.
- Organized store merchandise racks by size, style, and color.
- Collaborated with store managers to determine best placement for merchandise displays.
- Utilized paper, fabric and props to create displays.
- Worked with store managers to implement new displays, promotions and store layout changes
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Enhanced overall store appearance by applying careful consideration to product and display locations
- Managed installation of visual merchandising displays, urging team to with speed and accuracy
Education
High School Diploma -
Lilia Portalatin Sosa
Dominican Republic, Santo Domingo11.2015
Skills
- Cash register operations
- Guest services
- In-Store Event Display Management
- Product Knowledge
- Order Management
- Stocking and Replenishing
- In-Store Event Promotion
- Interior and Exterior Displays
- Seasonal Promotions
- Multitasking Abilities
Reading
For me, it's about reading stories, novels, general knowledge books, etc.
Help me to relax, gain more knowledge and improve my vocabulary, all while being entertained.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Technician Trainee
Walgreen's Pharmacy
06.2025 - Current
Sales Associate
Victoria Secret PINK
11.2023 - Current
Visual Merchandiser
Forever 21
10.2021 - 02.2023
High School Diploma -
Lilia Portalatin Sosa