Gloria Parker
Flint
Summary
Case Manager with proven expertise at Reach Resource Services in developing tailored care plans and enhancing client outcomes through effective crisis intervention and problem-solving. Challenges and optimize care. Skilled in client assessment and treatment planning, I foster strong relationships with community resources to overcome service delivery.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Case Manager
Reach Resource Services
Flint
06.2016 - Current
- Coordinated comprehensive care plans for clients to meet their individual needs.
- Conducted initial assessments to determine client eligibility for programs and services.
- Participated in professional development opportunities to stay current with best practices in case management.
- Reviewed treatment plans against individual goals and healthcare standards.
- Transitioned clients to different providers based on progress or needs.
- Assessed and identified service delivery challenges and opportunities within local area.
- Developed and maintained relationships with community resources and service providers.
Hairstylist
Bold & Beautiful Boutique
Flint
01.2000 - Current
- Recommended hair styles to compliment clients' facial features and coloring.
- Responded to customer inquiries by phone, email, and in person.
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Combed, brushed and sprayed hair or wigs to set style.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
Education
Master of Science - Social Work - Honor Roll Student
Walden University
Minneapolis, MN11-2021
Bachelor of Science - Social Work- Honor roll student- Cum Laude
Oakland University
Rochester, MI08-2014
Associate of Science - Associate in Arts
Charles Stewart Mott Community College
Flint, MI05-2012
Associate of Arts - Associate in General Studies
Charles Stewart Mott Community College
Flint, MI08-2011
High School Diploma -
Northwestern High
Flint, MI06-1978
Skills
- Case management
- Crisis intervention
- Team collaboration
- Problem solving
- Treatment planning
- Client assessment
- Styling techniques
- Hair cutting
- Time management
Certification
- SAMHSA Soar Partitioner - Adult Curriculum. Successfully completed on January 16, 2024.
- Self-study online course: Special Considerations for PrEP care among people experiencing homelessness. Completed on March 11, 2024.
- HCV Housing Quality Standards Training completed on March 09, 2023
- NSPIRE Inspector Training Program. Completed on February 11, 2025
Affiliations
- creating and donating wigs for individual with hair issued.
- Bi-weekly life skills group.
- Going to the gym once a week.
Timeline
Case Manager
Reach Resource Services
06.2016 - Current
Hairstylist
Bold & Beautiful Boutique
01.2000 - Current
Master of Science - Social Work - Honor Roll Student
Walden University
Bachelor of Science - Social Work- Honor roll student- Cum Laude
Oakland University
Associate of Science - Associate in Arts
Charles Stewart Mott Community College
Associate of Arts - Associate in General Studies
Charles Stewart Mott Community College
High School Diploma -
Northwestern High
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