Gloria Pascavage
Collegeville,PA
Summary
Dynamic Customer Service Representative with a proven track record at Arista, excelling in resolving customer inquiries and enhancing satisfaction. Skilled in critical thinking and data entry, I effectively utilized customer service software to streamline processes, ensuring timely follow-ups and efficient service delivery. Committed to fostering positive client relationships and driving team success.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Arista
2023 - Current
- Assisted customers with inquiries and resolved issues through effective communication.
- Learned company policies and procedures to provide accurate information to clients.
- Utilized customer service software to log interactions and track resolutions.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Education
Associate of Science - Education
Montgomery County Community College
Blue Bell, PA06.1995
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Follow-up skills
- Appointment scheduling
- Clerical support
- Filing
- Warranty service
Work Preference
Work Type
Full TimeLocation Preference
HybridTimeline
Customer Service Representative
Arista
2023 - Current
Associate of Science - Education
Montgomery County Community College