Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
CustomerServiceRepresentative

Gloria Pascavage

Collegeville,PA

Summary

Dynamic Customer Service Representative with a proven track record at Arista, excelling in resolving customer inquiries and enhancing satisfaction. Skilled in critical thinking and data entry, I effectively utilized customer service software to streamline processes, ensuring timely follow-ups and efficient service delivery. Committed to fostering positive client relationships and driving team success.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Arista
Collegeville, PA
2023 - Current
  • Assisted customers with inquiries and resolved issues through effective communication.
  • Learned company policies and procedures to provide accurate information to clients.
  • Utilized customer service software to log interactions and track resolutions.
  • Collaborated with team members to enhance service delivery and customer satisfaction.

Education

Associate of Science - Education

Montgomery County Community College
Blue Bell, PA
06.1995

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Follow-up skills
  • Appointment scheduling
  • Clerical support
  • Filing
  • Warranty service

Work Preference

Work Type

Full Time

Location Preference

Hybrid

Timeline

Customer Service Representative

Arista
2023 - Current

Associate of Science - Education

Montgomery County Community College