Gloria Perez
San Antonio,Texas
Summary
Focused sales supervisor with expertise in staff advising and training. Outstanding analytical ability and workplace focus. Offering exemplary leadership skills and several years of experience in sales.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Charter Communications, Spectrum
08.2022 - Current
- Monitored daily operations of sales team, including, product knowledge, marketing initiatives.
- Worked directly on developing agents through 1:1 coaching, training, and feedback sessions to build skills and confidence.
- Created and implemented Performance Improvement Plans (PIPs) tailored to individuals, ensuring employees met company standards and goals.
- Led structured training boot camps designed to enhance agent performance, product knowledge, and overall operational efficiency.
Sales Associate
Express Clothing
03.2021 - 08.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized product inventory, restocked shelves, and kept records of all sales.
Sorter Operations Associate
Amazon
12.2020 - 02.2021
- Organized incoming shipments of merchandise and sorted them according to size, type, color, or other criteria.
- Inspected items for damages or defects prior to sorting into appropriate bins.
- Trained new hires on sorting operations policies and procedures.
Education
Bachelor of Science - Computer Science
The University Of Texas At San Antonio
San Antonio, TX05-2024
Skills
- Effective team leadership
- Team development
- Employee performance assessment
- Inventory management
Languages
Spanish: Native/ Bilingual
Timeline
Sales Supervisor
Charter Communications, Spectrum
08.2022 - Current
Sales Associate
Express Clothing
03.2021 - 08.2021
Sorter Operations Associate
Amazon
12.2020 - 02.2021
Bachelor of Science - Computer Science
The University Of Texas At San Antonio