Hi, I’m
Jace Starwin
Sales Manager
Chicago,IL
Summary
Dynamic Sales Manager with a proven track record of enhancing customer experiences and driving operational success. Notable achievements include increasing sales and profit margins through effective merchandising and team development. Recognized for strong leadership abilities, exceptional communication skills, analytical problem solving, and a commitment to fostering a collaborative team environment. Expertise in all aspects of retail operations, from opening and closing procedures to recruitment and training of associates.
Overview
7
years of professional experience
Work History
Bob's Discount FurnitureSkokie, IL
Sales Supervisor
10.2024 - Current
Job overview
- Inspired and trained team members to hit financial targets.
- Directed sales meetings, providing in-depth explanations on optimizing product selling strategies.
- Ensured staffing needs were met through effective hiring.
- Enhanced customer understanding of financing solutions, facilitating successful sales.
- Compiled and submitted detailed sales reports for Regional Manager.
- Conducted focused presentations underscoring competitive advantages.
- Worked with cross-functional teams to achieve goals.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Maintained consistent adherence to deadlines via effective time management.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Yellow Jade AcquisitionsOakbrook Terrace, IL
Promoting Sales Leader
04.2023 - 10.2024
Job overview
- Enhanced product knowledge within the sales team through continuous training and workshops.
- Streamlined recruitment by performing in-depth candidate assessments.
- Coordinated activities between various departments within the organization to ensure efficient operations.
- Delivered in-depth presentations to drive increased closing of sales.
- Implemented mentorship strategies resulting in increased team performance.
- Assessed team effectiveness, creating initiatives to improve sales results.
TD Ameritrade Inc.Chicago, IL
Trader
11.2020 - 03.2023
Job overview
- Oversaw transactions involving equities, options, and alternative investments.
- Assessed hourly market conditions to look for hedge and arbitrage opportunities.
- Forecasted business conditions by evaluating economic factors.
- Assessed financial trends and monitored investments' progress relative to goals.
- Conducted risk analysis to identify optimal investment strategies.
- Developed valuation models determining optimal purchase prices.
- Managed sophisticated options trading operations.
Mattress FirmSkokie, IL
Store Manager
10.2017 - 10.2020
Job overview
- Boosted customer experience by establishing meaningful connections.
- Assessed customer needs through attentive listening and follow-up inquiries to recommend suitable products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer price concerns using tailored financing solutions, leading to successful sales closures.
- Handled management-level escalations to address customer inquiries and complaints.
- Monitored competitors' activities in order to stay ahead of the competition.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Northeastern Illinois University
Bachelor of Arts from Economics GPA 3.6/4.0
05.2011
Skills
- Effective Team Leadership
- Expertise in Sales Strategies
- Sales Development Coaching
- Service-Oriented Communication
- Sales Performance Monitoring
- Experienced in Delivering Sales Presentations
- Retail Management Operations
- Talent Acquisition and Integration
- Clear and Concise Writing and Speaking
- Visual Merchandising Strategies
- Critical Analysis Skills
- Prioritization and Time Management
- Microsoft Office Proficiency
- Attentive Listening
- Proficient in Interpersonal Communication
- Adaptive Problem Solving
Accomplishments
- 122% to delivered sales budget for the month of December 2024. Bob's Discount Furniture
- Led a team of 12 staff members, achieving a 14% increase in annual store revenue. Bob's Discount Furniture
- 3 time winner of the 100k club award at Mattress Firm.
- 137.6% to delivered sales budget in 2020 and exceeded goals in other KPI metrics at Mattress Firm
Contact
Chicago, IL 60626
Education
other,Chicago, IL
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementCompany CulturePaid sick leave401k matchPaid time offHealthcare benefitsTimeline
Sales Supervisor
Bob's Discount Furniture
10.2024 - Current
Promoting Sales Leader
Yellow Jade Acquisitions
04.2023 - 10.2024
Trader
TD Ameritrade Inc.
11.2020 - 03.2023
Store Manager
Mattress Firm
10.2017 - 10.2020
Northeastern Illinois University
Bachelor of Arts from Economics GPA 3.6/4.0