Gloria Quinones
Sterling,CT
Summary
Bilingual skilled team player with strong background in hardworking environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with great computer abilities.
Overview
7
7
years of professional experience
Work History
Assistant Teacher
Specialized Educational Services
Danielson, CT
11.2023 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
EMAIL MARKETING SPECIALIST
Bobs discount furniture
07.2018 - 12.2022
- Devised and evaluated methods and procedures for collecting data, such as surveys, opinion polls, and questionnaires and arranged to obtain existing data
- As part of the email marketing/product support team, my job was to engage with customers via text messaging/emails
- My job was to assist with any problems or concerns regarding their furniture
- I provided solutions by providing the customers with credits, exchanges or replacements of their merchandise
- Coordinated calls/meetings with customers to discuss solutions we can offer
CERTIFIED CREW TRAINER
Mcdonalds
06.2017 - 07.2018
- Served as partner and team member to achieve compliance objectives
- Reported and communicated data relating to training compliance program management
- Acted as content expert on training curriculum to achieve high-quality and effective training for crew
- Delivered training to promote evidence-based learning as measured by participant surveys and assessments.
Education
HIGH SCHOOL DIPLOMA -
Norwich Free Academy
Norwich, CT06.2017
Skills
- Computer Proficiency
- Critical Thinking
- Customer Inquiries and Responses
- Organizational skills
- Reading Comprehension
- Customer Complaint Resolution
Languages
Spanish
Native or Bilingual
Timeline
Assistant Teacher
Specialized Educational Services
11.2023 - Current
EMAIL MARKETING SPECIALIST
Bobs discount furniture
07.2018 - 12.2022
CERTIFIED CREW TRAINER
Mcdonalds
06.2017 - 07.2018
HIGH SCHOOL DIPLOMA -
Norwich Free Academy