Gloria Riojas
Corpus Christi,TX
Summary
I am a qualified Certified Medical Assistant with12 years of experience with training in a wide range of office medical tasks. I also have8 years of managing experience.
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in Medical Assistant role.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Door Sales Representative
Door Dash
Corpus Christi, TX
08.2025 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Built strong relationships with clients, enhancing customer loyalty and satisfaction.
- Demonstrated product knowledge to effectively promote door solutions to potential customers.
- Improved overall sales numbers by consistently meeting and exceeding monthly targets.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Completed documentation smoothly to finalize sales.
Medical Assistant
Corpus Christi Family Practice
Corpus Christi, TX
06.2025 - 08.2025
- Assisted healthcare providers with examinations, maintaining a sterile environment and proper protocols.
- Educated patients on treatment plans and medication instructions to enhance understanding.
- Managed electronic health records, ensuring accuracy and compliance with HIPAA regulations.
- Coordinated patient scheduling and follow-up appointments to optimize clinic workflow.
- Trained new staff on operational procedures, enhancing team efficiency and service quality.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Unique Employment- Ear Nose and Throat Associates
Corpus Christi, TX
02.2025 - 06.2025
- Administered patient assessments and collected vital signs to support clinical care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions about procedures they will be having.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted physicians with minor ear cleanings including preparing the room and sterilizing instruments.
Medical Assistant
Wellmed @ Morgan
08.2004 - 01.2025
- Restocking all supplies throughout the shift
- Maintains a clean and organized workspace
- Responsible for setting up procedure room ready for injections in a timely manner
- Restocking supplies and equipment and reporting if needing supplies
- Patient complaints/comments to appropriate supervisor/manager
- Cleaning functions and other daily duties in assigned area according to departmental policies and procedures
- Follows employee handbook, operational policies and procedures Provide quality service
- Provide amazing hospitality with a smile
- Patient care , cleaning wounds
- Drawing labs and taking vitals
- Doing referrals for patients
- Doing eye exams
- Also helping with home visits if needed
Tender/Server
Johnny Carino’s Italian Restaurant Corpus Christi, TX
Corpus Christi, TX
12.2011 - 05.2012
- Outstanding customer service with positive attitude
- Taking customer food orders and operating the micro
- Handling cash/credit cards and close out cash drawer at the end of each shift
- Serving and tending to customers
- Promoting monthly features
Fabrication
Sam Kane Beef Processors Corpus Christi, TX
Corpus Christi, TX
05.2009 - 08.2011
- Processing of meat to specific orders
Stock Lead
Ross Dress for Less Corpus Christi, TX
Corpus Christi, TX
08.2007 - 05.2009
- Providing customer service, addressing any customer complaints
- Manage inventory and stock
- Served as Cashier when needed, closing cash drawers at the end of each business day
- Assisted with monthly meetings and project
Education
Medical Assistant -
Southern Careers Institute
06-2012
Highschool - undefined
James Madison High School
Atlanta, Georgia10-2004
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft excel
- Microsoft access
- Microsoft Outlook
- Referral services through leading Reach
- Familiar with ECW
- Processing labs through labcorp
- Lear lavage's
- EKGS
- Helping with knee injection Procedures
- Medical office procedures
- Immunizations
- Data entry (40 WPM)
- Taking Patient Vitals
- Medical Billing Software (Medisoft)
- Tray set-up
- Injections
- Autoclaving (sterilization)
- Insurance Billing
- Business Communication Customer Service
- Patient Scheduling
- Patient Education
- HIPAA & OSHA
- Specimen Collection
- First Aid/CPR/BLS Certified
- ICD-9/CPT Coding
- BI-lingual (Spanish)
- Provided friendly, timely customer service to all patients Schedule appointments for returning patients
Certification
- CPR Certified October2024-2025
- Medical Assistant Certified January-2025-2026
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Door Sales Representative
Door Dash
08.2025 - Current
Medical Assistant
Corpus Christi Family Practice
06.2025 - 08.2025
Medical Assistant
Unique Employment- Ear Nose and Throat Associates
02.2025 - 06.2025
Tender/Server
Johnny Carino’s Italian Restaurant Corpus Christi, TX
12.2011 - 05.2012
Fabrication
Sam Kane Beef Processors Corpus Christi, TX
05.2009 - 08.2011
Stock Lead
Ross Dress for Less Corpus Christi, TX
08.2007 - 05.2009
Medical Assistant
Wellmed @ Morgan
08.2004 - 01.2025
Highschool - undefined
James Madison High School
Medical Assistant -
Southern Careers Institute