Gloria Roberts
Chicago,IL
Summary
Dynamic professional with proven track record at Federal Reserve System, excelling in effective communication and confidentiality management.
Overview
39
39
years of professional experience
Work History
Part-time Remote Administration Assistant
A Touch of Classical Plus, Inc.
Chicago, IL
08.2021 - Current
- Maintain course documentation for incoming students.
- Responsible for developing a protocol for the effective implementation of student performances.
- Communicator for community events heads of organizations, students, and clients.
- Manage student performance outings.
Security Administrator
Federal Reserve System
Chicago, IL
02.2020 - Current
- Maintain close communication with senior leadership regarding any issues that might reveal a vulnerable area of security that is discovered while screening duties.
- Identify, distribute, and balance workloads among employees in accordance with established workflow.
- Prepare correspondence, reports, meeting agendas, and presentation materials, in consultation with business leaders.
- Organizes and maintains department filing systems and management’s office files (paper or electronic) and is responsible for adhering to record retention guidelines.
- Perform various duties such as data entry, maintaining time and attendance records, purchasing office supplies, managing purchasing card expenditures, and monthly reconciliations.
Assemblier
Ford Motor Company
Chicago, IL
04.2007 - 08.2012
- Assisted in the preparation and implementation of parts for the motor line and body shop.
Instructor & Admissions Specialist
John Amico Hair School
Chicago, IL
05.2009 - 12.2009
- Coordinated in-salon training classes with brand managers.
- Recruited, interviewed, and co-managed trainees.
LaSalle Bank/Receptionist
ABNAMRO
Chicago, IL
03.2004 - 06.2005
Operations Assistant/Receptionist
Damian Services Corporation
Chicago, IL
02.1999 - 06.2001
Office Assistant/Receptionist
Intervention/Crossroads
Chicago, IL
12.1996 - 03.1998
Staff Assistant to Underwriter
Executive Planning Insurance Services
Chicago, IL
11.1995 - 12.1996
Manager/Waitress
Giordano’s Restaurant
Chicago, IL
08.1987 - 10.1994
Education
B.A. - Business Administration
Capella University
12-2025
Olive Harvey College
09.2018
Medical Billing & Coding
LSC Coding Online
01.2016
Licensed Cosmetologist & Instructor -
Dudley Beauty College
01.2003
Primary Payroll Skills Certificate - Accounting
DePaul University
Chicago, IL10-1998
Skills
- Effective communication
- Customer service excellence
- Attention to detail
- Adaptability
- Innovative thinking
- Problem solving
- Conflict resolution
- Confidentiality management
References
Available upon request
Timeline
Part-time Remote Administration Assistant
A Touch of Classical Plus, Inc.
08.2021 - Current
Security Administrator
Federal Reserve System
02.2020 - Current
Instructor & Admissions Specialist
John Amico Hair School
05.2009 - 12.2009
Assemblier
Ford Motor Company
04.2007 - 08.2012
LaSalle Bank/Receptionist
ABNAMRO
03.2004 - 06.2005
Operations Assistant/Receptionist
Damian Services Corporation
02.1999 - 06.2001
Office Assistant/Receptionist
Intervention/Crossroads
12.1996 - 03.1998
Staff Assistant to Underwriter
Executive Planning Insurance Services
11.1995 - 12.1996
Manager/Waitress
Giordano’s Restaurant
08.1987 - 10.1994
B.A. - Business Administration
Capella University
Olive Harvey College
Medical Billing & Coding
LSC Coding Online
Licensed Cosmetologist & Instructor -
Dudley Beauty College
Primary Payroll Skills Certificate - Accounting
DePaul University