Proactive Patient Service Representative with extensive experience in medical records management, HIPAA compliance, and patient care. Expertise in insurance verification, vaccine administration, and maintaining confidentiality of sensitive information. Known for fostering trust and enhancing patient satisfaction through effective coordination and professional handling of concerns. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
UWMC, SCCA, SMC, Pacific Vascular, CDI, Etc.