Gloria Rojo
Miami
Summary
Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement.
Overview
14
14
years of professional experience
Work History
Manager
All Packing and Crating Inc.
Miami, FL
04.2015 - 11.2025
- Led operational efficiency initiatives to optimize packing and crating processes.
- Managed team performance, ensuring adherence to safety protocols and quality standards.
- Developed training programs for new employees, enhancing skill levels and productivity.
- Implemented inventory management systems, improving tracking accuracy and reducing losses.
- Analyzed operational metrics to identify areas for continuous improvement and cost reduction.
Stock Room Associate
Publix
Miami, FL
01.2012 - 04.2015
- Organized stockroom to optimize inventory flow and accessibility.
- Conducted regular inventory checks, ensuring accurate stock levels and reducing discrepancies.
- Collaborated with team members to streamline receiving processes for incoming shipments.
- Trained new staff on safety protocols and efficient stock handling procedures.
- Monitored expiration dates, ensuring timely removal of perishable items from inventory.
Education
High School Diploma -
Consejo De Medellin
Medellin, ColombiaSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Operations management
Timeline
Manager
All Packing and Crating Inc.
04.2015 - 11.2025
Stock Room Associate
Publix
01.2012 - 04.2015
High School Diploma -
Consejo De Medellin