Gloria Senga
Brooklyn,NY
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
5
5
years of professional experience
Work History
Cashier Trainer
Marshalls Department Store
Omaha, NE
12.2022 - 12.2023
- Ensured compliance with legal regulations related to employee rights, safety guidelines.
- Performed other duties as assigned by upper management.
- Conducted regular audits of cash registers to ensure accuracy of transactions.
- Created training materials, including checklists and procedural manuals, to help new cashiers learn quickly.
- Provided feedback to cashiers on their performance, both verbally and through written evaluations.
Cashier Team Lead
Airlife Plastics
Omaha, NE
11.2020 - 11.2022
- Monitored cashier performance, providing feedback as needed.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Coordinated with other departments when additional support was needed during peak hours.
Cashier
Shopko Distribution Center
Omaha, NE
08.2018 - 08.2020
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
GED -
OBT ADULT WORKFORCE
Brooklyn, NY05-2024
Skills
- Task Delegation
- Customer Service
- Team Leadership
- Safety rules
- Cash Handling
- Punctual and Reliable
Timeline
Cashier Trainer
Marshalls Department Store
12.2022 - 12.2023
Cashier Team Lead
Airlife Plastics
11.2020 - 11.2022
Cashier
Shopko Distribution Center
08.2018 - 08.2020
GED -
OBT ADULT WORKFORCE
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