Gloria Sepulveda

• I possess a Secret Security Clearance, and work as an administrative assistant maintaining records/ time keeping, defense travel, and the processing of confidential correspondence
• I support approximately 165 government engineers.

Serve as the initial point of contact for applicants

Initiate background investigations

Capture/transmit electronic fingerprints, as well as coordinate fingerprints to be conducted by outside agencies for out-of-state/country applicants

Manage personnel security processes and security rosters

Maintain physical/electronic security records for all civilian/military personnel on the installation, as well as NSWC personnel located all over the United States

Coordinate with the DEERS office to establish identification cards (CaCs) and personnel readiness within the 5 day deadline

Verify personnel security clearances through Defense Information System for Security (DISS) certifying documents

Route emergency appointments through the executive office for approval/signature

Track, research, and resolve discrepancies between the systems of record

Prepare monthly clearance listings and alerts departments to their security standings

Conducts physical security inspections on the Naval Surface Warfare Center's (NSWC Corona) entire Protected Distribution System (PDS) as well as other physical security points of potential vulnerability (Manholes, Doors, Vaults, etc.)

• Duties included answering calls for service and 911 calls for Police and Fire, entering calls into data base, dispatching calls, accessing criminal records, monitoring radio traffic, maneuvering between computer monitors, multiple screens, and websites, providing Spanish translation as needed.

• Duties included review of case files, undercover surveillance (for various types of claims— auto, disability, liability, and workers compensation) and following claimants to various locations, uploading videos and still photographs, providing accurate detailed reports to insurance companies.

• While working custody, my assignments included: Line deputy, Scheduling, Clinic Coordinator and Acting Senior Watch Deputy, all of which I worked simultaneously, several positions condensed into one.

• Managed an apartment complex of 116 units
• Responsible for processing new applicants, running credit, checking references and conducting background checks
• Handled and accounted for large amounts of cash payments for rent
• Acted as liaison between apartment owner and tenants
• Coordinated repairs, served 3/30 day notices, testified in court often times resulting in evictions
• Responsible for maintenance and the upkeep of the premises.

• Duties included the scheduling of appointments for over 11 multispecialty physicians in five office locations for a variety of medical evaluations and consultations
• Handled management and supervision of the industry required documentation workflow for all physicians
• Handled customer service calls and served as a liaison between physicians and claims adjusters, case managers, attorneys, Federal and State agencies concerning workers’ compensation status’ and issues
• Significant knowledge in the area of Workers’ Compensation; Retirement Disability; Fitness for Duty, IME; AME; QME; Federal and State Disability; Employee Assistance Programs; Crisis Intervention; Medical Treatment and a managed health care approach for Multi-specialty physicians.

• Duties included the maintenance and processing of $300,000 per week payroll, administration of employee fringe benefits, and accounts payable and receivable
• Mediated and resolved payroll and benefit issues and analyzed billing discrepancies
• Responsible for recovery of $100,000 of discrepancy billing over a one year period
• Handled heavy phones, general ledger and 10 key proficiencies.

• Duties included heavy phones, filing and general clerical work
• Provided sole source of written and verbal translation and interpretation of English/Spanish.

• Responsibilities included assessment, instruction and testing of students of every level in English as a second language
• Specialized in the instruction of professional businessmen, doctors and lawyers, preparing them for world travel and business transactions.