Gloria Tran
Mountain View
Summary
Fashion Advisor with 4+ years of experience in luxury retail at Chanel, consistently ranking among top performers in boutique sales. Specializes in high touch clienteling, driving repeat business, and delivering elevated, personalized experiences. Strong background in both sales and operations, with a reputation for building long-term client relationships and contributing to team success.
Overview
8
8
years of professional experience
Work History
Fashion Advisor
Chanel
Palo Alto, CA
05.2023 - Current
- Consistently ranked top 3 in boutique sales performance for two consecutive years
- Built and maintained a loyal client portfolio, driving repeat business and increasing client retention through personalized styling and follow-up
- Deliver elevated, tailored client experiences aligned with luxury service standards
- Demonstrate strong product knowledge across multiple categories to support styling and wardrobing
- Contribute to overall team success by supporting peers and maintaining a positive, high-performing sales environment
Boutique Facilitator
Chanel
Palo Alto, CA
10.2021 - 05.2023
- Supported daily boutique operations to ensure seamless client experience and floor readiness
- Partnered with sales advisors and Neiman Marcus teams to process transactions and special orders
- Managed operational tasks requiring attention to detail, organization, and cross-functional communication
- Maintained presentation standards and ensured the boutique environment reflected brand expectations
Sales Associate / Keyholder
Tory Burch
Honolulu, HI
05.2018 - 10.2021
- Executed opening and closing procedures, including cash handling and daily reporting
- Balanced responsibilities across sales floor and operations, ensuring efficiency and service quality
- Built client relationships resulting in repeat business and strong customer loyalty
- Supported team in achieving sales goals while maintaining operational accuracy and minimizing shrink
Education
Liberal Arts (Business) - AA -
Kapiolani Community College
Honolulu, HI01-2016
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President Theodore Roosevelt High School
Honolulu, HI01-2014
Skills
- Clienteling & Relationship Management
- Luxury Sales & Styling
- Customer Relationship Management & Client Follow-Up
- Cross-Functional Collaboration
- Operational Execution & Inventory Awareness
- Languages: English, Vietnamese
- Personal styling
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Fashion Advisor
Chanel
05.2023 - Current
Boutique Facilitator
Chanel
10.2021 - 05.2023
Sales Associate / Keyholder
Tory Burch
05.2018 - 10.2021
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President Theodore Roosevelt High School
Liberal Arts (Business) - AA -
Kapiolani Community College