Stephanie Zavala
Denver,CO
Summary
Client-focused sales professional with 10+ years of experience delivering high-touch, personalized service in luxury and client-driven environments. Proven ability to build long-term relationships, drive repeat business, and exceed sales goals through tailored consultations and product expertise. Trusted by a niche clientele of high-net-worth professionals including executives, attorneys, and physicians by delivering discreet, relationship-driven service. Recognized for maintaining a 87% client retention rate and increasing revenue through strategic upselling and clienteling.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Owner / Senior Stylist
Zaval Services LLC
Denver, CO
01.2020 - Current
- Built and maintained a loyal client base with a 97% retention rate through personalized, high-touch service
- Increased annual revenue by 15% through strategic upselling of premium products and services
- Cultivated a niche clientele of high-income professionals and executives through discreet, relationship-driven service
- Managed 100+ active clients, tracking preferences, purchase history, and follow-ups to enhance client experience and retention
- Generated consistent new business through referrals and long-term relationship management
Medical Sales Representative
RxHealing
Denver/Parker/Aurora/Centennial
04.2025 - 11.2025
- Managed territory sales of wound care solutions across private practices, nursing facilities, and memory care providers
- Drove revenue through consultative sales aligned with Medicare Part B coverage and patient needs
- Built strong provider relationships through education, trust, and consistent follow-up
- Utilized Salesforce CRM to manage pipeline, document interactions, and optimize sales strategy
- Penetrated new territories, successfully establishing relationships with five accounts.
Master Stylist
Oxford Club & Spa – Sage Hospitality
Denver, CO
01.2019 - 01.2020
- Delivered elevated service within a luxury spa environment, serving discerning and high-profile clientele
- Increased product sales through personalized recommendations and strong product knowledge
- Participated in brand trainings to enhance service delivery and client engagement
- Earlier Experience
- Master Stylist roles with strong client retention (70–90%+) and consistent referral-based growth
- Former Business Owner, Style Avenue (50% growth; successful sale with retained staff)
Education
License - Cosmetology And Barbering
Regency Beauty Institute
Ft. Collins, CO08.2010
Italian Language Studies
The Italian Institute
Cherry Creek, CO05.2017
Certificate of Technical Studies - Regenerative Medicine & Orthobiologics
Medical Sales College
Denver, CO01-2024
Skills
- Clienteling & Relationship Management
- Luxury Sales/Business
- Upselling & Cross-Selling
- Personalized Consultations
- Brand Storytelling
- Communication & Emotional Intelligence
- Visual Presentation
- Salesforce (CRM)
- Client Management Systems
- Booking Platforms
- Client Tracking & Retention Tools
Certification
- Orthobiologics, Medical Sales College - June to August 2024
Timeline
Medical Sales Representative
RxHealing
04.2025 - 11.2025
Business Owner / Senior Stylist
Zaval Services LLC
01.2020 - Current
Master Stylist
Oxford Club & Spa – Sage Hospitality
01.2019 - 01.2020
License - Cosmetology And Barbering
Regency Beauty Institute
Italian Language Studies
The Italian Institute
Certificate of Technical Studies - Regenerative Medicine & Orthobiologics
Medical Sales College