Gloria Trussell
Princeton,NC
Summary
Accomplished Certified Pharmacy Technician with a proven track record at Publix, excelling in medication dispensing and problem-solving. Expert in insurance billing and HIPAA regulations, significantly reducing medication errors and enhancing patient satisfaction through efficient insurance claims processing. Demonstrates exceptional attention to detail and pharmacist support, ensuring high-quality patient care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Publix
07.2022 - 05.2024
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
- Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
Immunizing Technician
Publix
07.2022 - 05.2024
Education
Certificate - Pharmacy Technician
Kennesaw State University
Kennesaw, GA07.2023
Associate of Applied Science - Medical Assisting
Wayne Community College
Goldsboro, NC05.2007
Skills
Problem-solving skills
Insurance Billing
HIPAA Regulations
Medication Dispensing
Filling Prescriptions
Prescription Interpretation
Certification
- CPhT - Certified Pharmacy Technician
- Immunizer
- Registered Pharmacy Technician
- First Aid & CPR Certified
Timeline
Certified Pharmacy Technician
Publix
07.2022 - 05.2024
Immunizing Technician
Publix
07.2022 - 05.2024
Certificate - Pharmacy Technician
Kennesaw State University
Associate of Applied Science - Medical Assisting
Wayne Community College
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