Summary
Overview
Work History
Education
Skills
References
Work Availability
Timeline

GLORIA A. TAMAYO

Los Angeles,California

Summary

To obtain a changeling position within a well establish organization that will allow room for a professional growth in addition upward move ability

Overview

15
15
years of professional experience

Work History

Eligibility Specialist

CompSpec
Los Angeles, CA
03.2018 - Current
  • Conducted detailed interviews with applicants to determine their eligibility for assistance programs, Medical, insurance
  • Verified applicant's identity and other relevant documents such as birth certificates or Social Security cards.
  • Provided guidance on how to apply for benefits and answered questions related to the process.
  • Call DPSS for status on applications, and review Medi-cal application
  • referred patients to other programs if over income for Medical program
  • Check Medical system for existing Medi-cal, and process to approval for billing department
  • complete medical application via online DPSS and submitted proper documents

Administrative Assistant

Pricise Enterprise
Pasadena, CA
10.2009 - 04.2013
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Handled confidential documents in an organized fashion according to established protocol
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
  • Provided secretarial and office management support while building cooperative working relationships

Customer Service Work Orders

PreciseAerotek (Contractor for LPS)
Pasadena, CA
03.2009 - 10.2009
  • Drafted work orders, validation protocols and other technical documentation
  • Recorded job details and work completed in work orders.
  • Double-checked work orders before sending final projects to clients
  • process approved bid or work to be done at vacant homes
  • Forward Completed Work orders to Accounts department for billing

Education

High School Diploma -

Eagle Rock High School, Los Angeles, CA

Skills

  • Applicant Support and Service
  • Telephone Etiquette
  • Application Review
  • Income Verification
  • Data Entry
  • Medicaid Knowledge
  • Public Assistance Programs
  • Microsoft Office
  • Resource information
  • Documentation and paperwork
  • Problem-Solving

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Eligibility Specialist - CompSpec
03.2018 - Current
Administrative Assistant - Pricise Enterprise
10.2009 - 04.2013
Customer Service Work Orders - PreciseAerotek (Contractor for LPS)
03.2009 - 10.2009
Eagle Rock High School - High School Diploma,

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GLORIA A. TAMAYO