Gloria (Danyela) Dominguez
Midland,TX
Summary
Detail-oriented professional with experience in customer service and cash management. Known for efficiently managing transactions and resolving inquiries, contributing to a positive guest experience and operational success. Adaptable and reliable skilled in time management and clear communication, highly organized and works well within a team setting.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Cashier
HEB Grocery Store
Midland, Texas
11.2025 - Current
- Managed customer transactions efficiently during peak hours.
- Opened and closed registers accurately according to established procedures.
- Resolved customer complaints promptly, ensuring satisfaction while maintaining professionalism in challenging situations.
- Granted discounts and special actions to effectively resolve customer disputes and enhance satisfaction.
- Assisted in various departments to enhance operational flexibility. to provide coverage and maintain seamless store operations.
Guest Service Associate
European Wax Center
Midland, Texas
05.2025 - 11.2025
- Educated guests on skincare products and waxing services.
- Scheduled appointments and maintained calendar for staff members.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through effective interpersonal and people skills.
Cashier
Whataburger
Midland, TX
06.2022 - 01.2025
- Handled cash register transactions, including cash, credit, and electronic payments, securely.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with menu inquiries and recommended food items to improve satisfaction.
- Trained new cashiers on register procedures and customer service best practices.
- Completed additional tasks assigned by management to support overall operations.
Education
High School Diploma -
Midland High School
Midland05-2024
Skills
- Transaction accuracy
- Customer service
- Problem resolution
- Attention to detail
- Time management
- Clear communication
- Dependability and reliability
- Work ethic and integrity
Certification
- Esthetician License
Timeline
Cashier
HEB Grocery Store
11.2025 - Current
Guest Service Associate
European Wax Center
05.2025 - 11.2025
Cashier
Whataburger
06.2022 - 01.2025
High School Diploma -
Midland High School