GLORIAH WILLIAMS
Taos,NM
Summary
Hardworking, ethical and passionate employee eager to contribute to company success, bringing the ability to lead, teach, and expand skills that elevate the core values and mission of an organization.
Overview
4
4
years of professional experience
Work History
Fast Food Crew Trainer
McDonald's
01.2021 - 04.2023
- Developed leadership potential at all ranks with targeted programs
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Delivered fast and friendly service while streamlining order processing by mastering point-of-sale systems and accurately entering customer orders.
Host
Rio Grande
03.2019 - 03.2020
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival and taking reservations by phone and in person.
- Coordinated efforts with waitstaff to balance workload between all bar and restaurant sections as well as organized seating for groups with special needs.
- Met goals for fast table turnaround and low customer wait times by controlling guest flow.
Education
High School -
Summit High School
Breckenridge, Colorado05.2007
Skills
- Team leadership
- Safety compliance
- Task Delegation
- Project management abilities
- Service prioritization
- Focus group management
- Follow through
Accomplishments
- Awarded “Employee of the Month”
Timeline
Fast Food Crew Trainer
McDonald's
01.2021 - 04.2023
Host
Rio Grande
03.2019 - 03.2020
High School -
Summit High School
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