Gloria M Gonzalez Llamas
Lilburn,GA
Summary
Driven Certified Nursing Assistant, Adept in patient care and vital signs monitoring, with a strong foundation in compassion and empathy. Proven track record of enhancing patient satisfaction and resolving conflicts efficiently. Skilled in CPR, fostering positive environments, and maintaining HIPAA compliance, demonstrating adaptability and complex problem-solving abilities.
Overview
1
1
year of professional experience
Work History
CNA
Hillendell Medical School
07.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Manager
McDonald's
05.2023 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
Berkmar High School
405 Pleasant Hill Rd, GA,3004705-2023
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Basic Life Support
- Maintaining confidentiality
- Compassionate communication
- Complex Problem-Solving
- Safety Precautions
- HIPAA Compliance
- Patient-focused care
- Adaptable
- Quick problem solver
- CNA Certification
- CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
CNA
Hillendell Medical School
07.2024 - Current
Manager
McDonald's
05.2023 - 07.2024
High School Diploma -
Berkmar High School
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