Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
Work History
Service Advocate
Target
11.2020 - Current
Worked effectively with fellow team members to perform carryout services such as Drive Up.
Analyzed customers' issues and complaints and initiated corrective actions.
Performed follow-up services such as exchanges and returns for dissatisfied customers.
Cashier
Publix
11.2019 - 11.2020
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Computer Science
Tennessee State University
Nashville, TN
05.2026
High School Diploma -
Fairfield High Preparatory School
Fairfield, AL
05.2021
Skills
Adaptability
Customer Service
Complex Problem-Solving
Computer Skills: Microsoft Word, Microsoft Powerpoint, Java (beginner), and Python (beginner)