Alina Seel
Bronx
Summary
Flexible Service Advocate with talents in building customer loyalty by finding effective solutions for customer needs. Outstanding follow-up abilities and a 3 year background in customer service. Ambitious and hardworking to work independently with minimal supervision.
Overview
3
3
years of professional experience
Work History
Service Advocate
Target
05.2024 - Current
- Assisted at Guest Service desk with a friendly smile and knowledge to help customer’s
- Worked on check lanes to assist customers in paying for or returning items
- Helped customers understand our loyalty program and how to sign up using their device or the checkout screen
- Worked in self-checkout to monitor and assist customers with a friendly smile and a helping hand
Rider Operator
Worlds of Fun
07.2024 - 08.2024
- Followed operation procedures to ensure rider safety, checking restraints, surroundings, and ride before operating
- Ensured guests followed park policy, while remaining respectful at all times
- Cleaned ride area at beginning and end of the day, doing track walks if needed
- Shut down ride if weather was not fit for the ride to be operational, called shut downs to tech, and opened when told to
Crew Member
McDonalds
06.2022 - 01.2023
- Interacted with patrons providing friendly and expeditious service to efficiently and effectively meet their needs
- Answered questions and resolved conflicts in accordance with franchise policy
- Utilized a cash register to ring up orders and routinely handled cash transactions providing accurate change
- Worked congenitally with colleagues to create a team atmosphere which ensured excellent service
Education
College - Psychology
Park University
Parkville, Mo12.2024
High School Diploma -
Oak Park High School
Gladstone05.2024
Skills
- Time management
- Adaptability
- Professionalism
- Interpersonal communication
- Team building
- Problem solving
Languages
English
Native or Bilingual
Timeline
Rider Operator
Worlds of Fun
07.2024 - 08.2024
Service Advocate
Target
05.2024 - Current
Crew Member
McDonalds
06.2022 - 01.2023
College - Psychology
Park University
High School Diploma -
Oak Park High School
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