Jaiden Perdomo
Hollywood,FL
Summary
I'm an organized Service Advocate with talents in quickly assessing issues and coordinating effective solutions despite any obstacles. Strong related knowledge to multi-task in a fast-paced environment. Compassionate Service Advocate recognized for high productivity and efficient task completion. Skilled in client relationship management, conflict resolution, and policy advocacy. Excel in communication, empathy, and problem-solving to enhance service delivery and client satisfaction.
Overview
6
6
years of professional experience
Work History
Service Advocate
Target
Hollywood, Florida
11.2023 - 11.2025
- Assisted customers with inquiries and product information.
- Resolved customer complaints and provided effective solutions.
- Collaborated with team members to enhance service efficiency.
- Managed returns and exchanges following store policies.
- Educated customers on promotions and loyalty programs.
- Maintained a clean and organized service area for customers.
- Supported training new staff on service protocols and policies.
- Handled cash transactions accurately at the register.
- Ensured all service requests were completed within established timelines while meeting quality standards.
- Collaborated with internal departments such as sales, marketing and operations to ensure timely delivery of services promised to customers.
Volunteer
First Presbyterian
Hollywood, FL
10.2022 - 01.2023
- Engaged with community members to encourage participation in volunteer programs.
- Maintained accurate records of volunteer hours and contributions for reporting purposes.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided guidance and support to fellow volunteers during their shifts.
- Provided assistance to staff in the daily operations of the organization.
Volunteer
Downing Park
Newburgh, New York
03.2020 - 03.2020
- Coordinated volunteer activities and schedules for community outreach programs.
- Managed communication between volunteers and organization for event updates.
- Facilitated training sessions for new volunteers on roles and responsibilities.
- Developed promotional materials to increase awareness of volunteer opportunities.
Education
South Broward High School
Hollywood, FLSkills
- Customer service
- Conflict resolution
- Product knowledge
- Cash handling
- Service process improvement
- Customer relationship management
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Community engagement
- Task prioritization
- Innovative
- Adaptability
- Professionalism
Languages
English
Professional
Spanish
Professional
Italian
Professional
Timeline
Service Advocate
Target
11.2023 - 11.2025
Volunteer
First Presbyterian
10.2022 - 01.2023
Volunteer
Downing Park
03.2020 - 03.2020
South Broward High School