Hostess Manager
On this position I had the responsibility to ensure the restaurant had everything we need to open.
Always with enough cash and change on the register which I managed, menus clean and available at the entrance, fresh desserts at the showcase, iced water, cutlery, napkins, cups and plates for customers. Also make sure before the shift started have all the mis an plas for drinks and food. Supply of all drinks and cans on the freezer the day before so is cool. Inventory update for purchasing alcohol, beverages and cocktail bar.
Ensure customer satisfaction on every table.
Quote and suggestions for clients with special requests or catering parties and reunions.
Customer service and order placement through phone.
Reservation handling.
Offering promotions and other information as for the workshops and special activities in the restaurant.
Help with the to go orders and tables also had to fire kitchen tickets for the restaurant tables as well as the order from Doordash, follow-up catering or special orders as well.
Cleaning every night to leave the restaurant ready for next day.