Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Glorymar Rodriguez Santiago

Walmart
Torrington,CT
2
Languages
10
years of professional experience

Motivated and customer-focused professional with experience in fast-paced environments, known for strong communication, problem-solving, and multitasking abilities. Proven ability to handle high volumes of work while maintaining accuracy and professionalism. Bilingual in English and Spanish, with a strong commitment to delivering excellent service and contributing to team success.

Work History

Team Associate

6 Years 3 Months
Walmart | 07.2020 - Current
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Operated point-of-sale systems, processing transactions efficiently and accurately.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain store cleanliness and organization standards.

Retail Associate

2 Years 11 Months
Goodwill | 09.2017 - 08.2020
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays to improve visibility and accessibility of products.
  • Operated cash register efficiently, processing transactions accurately and handling cash management tasks.
  • Collaborated with team members to restock shelves and ensure inventory accuracy on sales floor.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Warehouse Associate

1 Year 1 Month
Fosdickfulfillment | 07.2016 - 08.2017
  • Operated warehouse equipment to efficiently process incoming and outgoing
  • Conducted regular quality checks on products before shipment to ensure standards were met.
  • Prepared orders for shipment by picking, packing, and labeling
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Education

High School Diploma

Hartford High School | Hartford, CT | 06.2016

Skills

Bilingual:English and Spanish (Fluent)
Conflict Resolution and De-escalation
Active Listening
First-Call Resolution
Attention to Detail
Clear Verbal and Written Communication
Empathy and Customer Engagement
Time Management & Task Prioritization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Associate

Walmart
07.2020 - CurrentRead More

Retail Associate

Goodwill
09.2017 - 08.2020Read More

Warehouse Associate

Fosdickfulfillment
07.2016 - 08.2017Read More

Hartford High School

High School Diploma
Read More
Glorymar Rodriguez Santiago