Glover Thompson
Tallahassee,FL
Summary
I am Dedicated and customer-focused professional with proven experience in high-paced retail and service environments. Demonstrated expertise in providing outstanding customer service, maintaining cleanliness, and ensuring operational efficiency across various roles. I possess strong skills in food handling and preparation, as evidenced by experience as a Seafood Clerk at Publix , where responsibilities included cooking and service alongside maintaining hygiene standards. Proficient in multitasking and using practical skills to support team objectives in stressful situations.
Knowledgeable Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
6
6
years of professional experience
Work History
Cashier
WaWa
02.2025 - Current
- Cashing out Customers
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Package Handler
Amazon
08.2024 - 01.2025
- Package Handler
- Keeping area space clean
- Boxing up boxes
- And shipping them to the distribution center
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Seafood Clerk
Publix
08.2023 - 11.2024
- Seafood Clerk
- Developed promotional displays for seasonal seafood items, increasing customer engagement and sales opportunities.
- Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
- Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
- Developed strong relationships with vendors, ensuring timely deliveries and access to high-quality products at competitive prices.
- Created hospitable shopping experience by merchandising and stocking products and specialty items.
Cashier
Taco Bell
07.2020 - 09.2021
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Improved efficiency, organized checkout area for optimal workflow.
Education
Current Education - Graphic And Digital Design
TCS
Tallahassee, FL05.2028
Highschool Diploma - undefined
Godby Highschool
05.2023
Skills
- Customer Service (Expert)
- Active Listening (Expert)
- Non-Verbal Communication (Expert)
- Time management skills
- Customer relations
- Professionalism and courtesy
HOBBIES
Reading, Toggling in technology, Running, Gaming
COURSES
- Animation Design and Graphic Design | TCS
- Learning the fundamentals of animating and handling technology.
- Learning advanced mathematics along with graphic design( may not continue GD animation is my dream)
Qualifications
3-5 Years in Customer Service including food handling and cleaning and stocking
Languages
English
Native or Bilingual
Timeline
Cashier
WaWa
02.2025 - Current
Package Handler
Amazon
08.2024 - 01.2025
Seafood Clerk
Publix
08.2023 - 11.2024
Cashier
Taco Bell
07.2020 - 09.2021
Highschool Diploma - undefined
Godby Highschool
Current Education - Graphic And Digital Design
TCS