Glynda Jackson
Corbin,KY
Summary
Dependable Computer Operator specializes in accepting, transmitting and storing sensitive customer data. Maintains strict adherence to applicable regulatory and legal requirements to mitigate risk and liability. Trusted to handle exceptionally valuable and important digital assets for companies and customers alike.
Overview
24
24
years of professional experience
Work History
Console Operator/Account Services
TrueAccord
11.2023 - Current
- Billings, communications via email and SMS, and account research, and notations.
Consult Operator
Enhanced Recovery Company
05.2020 - 11.2023
- Operated computer software to assist other agents within the company.
Cashier/Ticket Agent
Burger King/Greyhound
01.2018 - 01.2021
- Sold merchandise to customers, assisted customers with questions, prepped food, assisted in maintaining cleanliness of dining area.
Cashier
Carols Corp
08.2019 - 12.2019
- Assisted customers in sales and inquiries, handled monetary transactions, assisted in cleanliness of dining area.
Customer Service Representative
General Dynamics Information Technology Inc
08.2015 - 09.2018
- Assisted customers with purchases, billing, research, data entry, and sales.
Customer Service Representative
Sutherland Global Services
12.2014 - 12.2015
- Assisted customers support over the phone, chat, email; billing, research, Data Entry, Sales.
Customer Service Representative
Convergys
12.2013 - 12.2014
- Assisted customers via phone calls, billing, research, data entry, and sales.
Customer Service Representative
ACS/Xerox
01.2010 - 08.2012
- Assisted Customers Via phone and email, Billing, Research, Data entry, and sales.
Donor Floor Supervisor
Nabi/ZLB Plasma Services
01.2000 - 03.2009
- Receptionist, Phlebotomist, Quality Agent, and Donor Floor Supervisor.
Education
Associate of Science - Medical Assisting
Spencerian College/Sullivan University
Lexington,KY06.2011
GED -
Central Kentucky Technical
Lexington, KY08.2000
Skills
- Customer Service, Receptionist, Billing, Research, communications, supervision, quality control, sales, data entry
Timeline
Console Operator/Account Services
TrueAccord
11.2023 - Current
Consult Operator
Enhanced Recovery Company
05.2020 - 11.2023
Cashier
Carols Corp
08.2019 - 12.2019
Cashier/Ticket Agent
Burger King/Greyhound
01.2018 - 01.2021
Customer Service Representative
General Dynamics Information Technology Inc
08.2015 - 09.2018
Customer Service Representative
Sutherland Global Services
12.2014 - 12.2015
Customer Service Representative
Convergys
12.2013 - 12.2014
Customer Service Representative
ACS/Xerox
01.2010 - 08.2012
Donor Floor Supervisor
Nabi/ZLB Plasma Services
01.2000 - 03.2009
Associate of Science - Medical Assisting
Spencerian College/Sullivan University
GED -
Central Kentucky Technical
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