Financial professional with proven track record in managing accounts receivable and collections. Adept at reducing delinquent accounts and enhancing cash flow through strategic approaches. Known for collaborative team efforts and adaptability to changing needs, ensuring reliable and efficient results.
Overview
20
20
years of professional experience
Work History
Accounts Receivable/Collections Specialist
Consulting Opportunities
Rancho Dominguez CA
04.2020 - 10.2025
Analyze aged receivables and open items by customer number and document number
Investigate aged balances due to unapplied payments, partial clearings, or credit memos
Use other reporting tools to drill down into line items and aging buckets
Identify and eliminate duplicate or inactive customer accounts
Standardize customer number structures across company codes and sales areas
Collaborate with the Master Data team to update and cleanse customer records in SAP
Identify misapplied or unapplied cash and perform proper reapplication or clearing
Match payments with invoices using correct customer numbers and document references
Work with the cash team to update or adjust payment postings
Companies: Karl Storz, Herber Aircraft, Worldwide Produce, Salvation Army
Developed and implemented collection strategies to improve cash flow and reduce delinquency rates.
Resolved customer inquiries through effective communication and problem-solving techniques.
Collaborated with teams to enhance service delivery and optimize customer satisfaction.
Trained new staff on company policies, procedures, and customer handling best practices.
Managed complex service requests, ensuring accurate information dissemination and follow-up.
Utilized accounting software to maintain accurate records of collections activities and account status updates.
Collaborated with cross-functional teams to resolve discrepancies and streamline billing processes.
Analyzed customer payment patterns to identify trends and recommend adjustments to credit limits.
Led initiatives to improve customer communication regarding payment terms and account statuses.
Trained junior staff on best practices in collections, fostering a team-oriented environment.
Collections Specialist
PCM Logistics Inc.
04.2018 - 04.2019
Reviewing open accounts for collection efforts
Making outbound collection calls in a professional manner while keeping and improving customer relations
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner
Collect customer payments in accordance with payment due dates
Identify issues attributing to account delinquency and discuss them with management
Review and monitor assigned accounts and all applicable collection reports
Provide timely follow-up on payment arrangements
Mail correspondence to customers to encourage payment of delinquent accounts
Faxes documents to accounts and follow up
AP Consultant
Boeing Company
05.2017 - 12.2017
Full-Cycle including 3-way match
Process payments, research discrepancies and communicate with vendors
Process payment schedules and setup policy and procedures for emac
Prepare check runs weekly
Responsible for accounts payable and accounts receivable reports
Manage month-end accounting closing of customer, vendors, I/C reports, and prepare checks for deposits
Analyzed industry trends to inform strategic decision-making and align initiatives with market demands.
Senior Accounts Payable Associate
Peregrine Pharmaceuticals Inc.
04.2016 - 04.2017
Full cycle accounts payable, including 3-way matching
Maintain the accuracy and integrity of the vendor master data
Perform timely and accurate coding of bills to the general ledger accounts and departments
Coordinate with other departments to ensure all invoices are approved and properly coded
Review of all incoming bills for appropriate documentation and approval prior to payment
Research outstanding checks and submit requests for stop payment and void/reissue
Process AP payments, primarily ACH, wires and checks
Vendor inquiries in a timely manner and in a positive and collaborative manner
Research and correct discrepancies and conduct audits of vendor bills
Request and review vendor statements to ensure invoices matches to the vendor statements
Import vendor bills into ERP system
Maintain organized filing system
1099, preparation and reporting
Assist in month-end and year-end closing
Special projects as needed
Accounting Administrator Analyst
Telepacific Communication
10.2005 - 05.2015
Manage AP/AR processes
Apply payments received to customer accounts
Coordinate collections efforts with client managers and/or their designated collections assistants
Gather data for supplier performance evaluation and improvement opportunities
Research and analyze accounts, examine historical data and evaluate past collection efforts
Maintain complete records on all accounts including detailed documentation on collection efforts, and generate various A/R and collections reports as scheduled
Manage intercompany transactions (4 entities) including over 500 AP invoices weekly
Reconcile and code invoices
Prepare check runs weekly
Assist in month-end accounting closing of accounts
Accomplishments: Implemented a Payment Scheduling process which allowed the system to create a designated report which resulted in timely billing
SENIOR SPECIALIST – COLLECTIONS COMMAND CENTRE & AR COLLECTIONS at MAERSK LINE GLOBAL SERVICE CENTERSENIOR SPECIALIST – COLLECTIONS COMMAND CENTRE & AR COLLECTIONS at MAERSK LINE GLOBAL SERVICE CENTER
Accounts Receivable/Collections Specialist at Majestic Mable and Glass CompanyAccounts Receivable/Collections Specialist at Majestic Mable and Glass Company