Lisa Crncic
Youngsville,NC
Summary
Talented Accounts Receivable and General Business Specialist with 25 years' experience in distribution services, collections, and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
26
26
years of professional experience
Work History
Accounts Receivable/Collections Specialist
Majestic Mable and Glass Company
Youngsville, NC
04.2022 - Current
- Collection milestones: August 2022-23 over 1 million dollars; August 2023-present 900K
- Identified outstanding issues, created a resolution plan, and successfully transformed accounts from delinquent to current.
- Implemented and managed process to debit collection.
- Offered business suggestions to increase company fluidity. CFO used and implemented the ideas on a regular basis.
- Continuously increased efficiency within the accounts receivable department.
- Daily customer service calls producing timely results.
Distribution Manager/Accounts Receivable Specialist
Lakeport Distributors, Inc
Erie, PA
01.2015 - 10.2021
- Compiled and applied sales data information for better distribution of product including inventory management.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Performed accounts receivable functions, handled cash receipts posting and Payroll.
- Verified, classified, computed, posted accounts payable data.
Office Manager
Lakeport Distributors, Inc.
Erie, PA
11.1998 - 06.2013
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Directed and oversaw office personnel activities and distribution activities including Collections and Payroll.
- Managed Sales team, sales equipment and cash receipts. Balanced data from the sales field operations.
Owner and Practitioner
Energy For Life, Center for TCM
Erie, PA
06.2013 - Present
- Created and Developed a Holistic Center for Self-care and Wellness
- Medical Qigong Energy Practitioner.
- Traditional Chinese Medicine (TCM) and Qigong Instructor.
- Established marketing, sales and billing practices.
- Maintained business buying and inventory records.
Education
Bachelor of Science - Business And Marketing
West Virginia Wesleyan College
Buckhannon, WV05.1985
Skills
- Adjustment posting
- Credit and collections
- Audit procedures
- Customer Service and Billing dispute resolution
- Decision Making
- Data Entry, Posting, Editing and Invoicing
- Investigative research
- Accounts receivable
- Experience with Microsoft Office: Word and Excel
- Proficient 10-key entry Skills
Timeline
Accounts Receivable/Collections Specialist
Majestic Mable and Glass Company
04.2022 - Current
Distribution Manager/Accounts Receivable Specialist
Lakeport Distributors, Inc
01.2015 - 10.2021
Owner and Practitioner
Energy For Life, Center for TCM
06.2013 - Present
Office Manager
Lakeport Distributors, Inc.
11.1998 - 06.2013
Bachelor of Science - Business And Marketing
West Virginia Wesleyan College
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