Job Search Status
Open to workDesired start date: 2 weeks notice
Gokhan TUNC
Reno,NV
Work Preference
Summary
Dynamic professional with extensive experience in customer service and sales reporting at Raley's Supermarket. Proven track record of enhancing product presentation and optimizing operations to drive profitability. Expertise in project planning and database management, committed to delivering exceptional results and fostering customer loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Raley's Supermarket
Truckee
10.2024 - Current
- Managed daily deli operations and staff scheduling for optimal service.
- Analyzed daily sales reports to identify opportunities for profitability.
- Designed promotional displays that drove sales of specialty items.
- Created attractive product presentations to elevate customer experience.
- Resolved customer complaints in a professional manner.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
LINE COOK
Old Town Tab
Truckee, CA
04.2024 - 07.2025
- Utilized local, sustainable produce to prioritize freshness and flavor in high-quality dishes.
- Crafted and prepared diverse, innovative dishes that fostered customer loyalty.
- Followed established recipes to ensure consistency in menu item preparation.
- Arranged and presented high-quality food to elevate visual appeal and dining experience.
- Cleaned and organized kitchen workstations and storage areas to maintain hygiene standards.
CHEF
SYD's Bagelery
Tahoe City, CA
10.2021 - 04.2024
- Interviewed, trained and hired kitchen staff and launched operational improvements, reducing diner wait time for food preparation and service.
- Maintained standards for meal service, presentation, and food quality across kitchen shifts to ensure consistent dining excellence.
- Implemented workflow and quality controls to ensure optimal food quality and temperature.
- Enhanced guest satisfaction by engaging with diners to gather feedback and deliver tailored services for memorable dining experiences.
PUBLIC RELATION ASSISTANT
T-ME Studios
Bucharest, Romania
01.2018 - 11.2019
- Facilitated communication among Romanian, Turkish, and English-speaking clients to enhance collaboration and understanding.
- Assisted customers via phone, chat, and email to resolve sports inquiries and improve customer satisfaction.
- Explain membership that keeps customers coming back
- Monitored processes and recommended enhancements that streamlined operations.
- Participated in seminars and training sessions to broaden industry knowledge and skills.
- Maintained organized workspace to promote productivity and minimize distractions.
SOFTWARE TESTER
T-ME Studios
Bucharest, Romania
01.2018 - 11.2019
- Developed test strategies, plans, and cases to ensure alignment with requirements and design specifications for improved software quality.
- Identified key production metrics to enhance performance and load testing initiatives.
- Analyzed survey data from over 10,000 respondents to extract insights that shaped testing strategies and informed product improvements.
- Presented analytical findings to stakeholders, guiding product development decisions.
Education
BUSINESS ADMINISTRATION AND MANAGEMENT -
Bucharest Academy of Economic Studies
Bucharest, Romania01-2020
COMPUTER SCIENCE -
National University of Science And Technology
Bucharest, Romania01-2017
Skills
- Customer relationship management
- Project planning
- Operational management
- Team leadership
- Data analysis
- Database management
- Sales reporting
- Microsoft Office proficiency
- Organizational skills
- Remote work experience
- Customer service excellence
- Written communication
Languages
- English
- Romanian
- Turkish, Native
- English
- Romanian
Annexes
Team spirit: I have experience working in a team. Entrepreneurial spirit, dynamic, cooperative character I can adapt to a new team.
Certification
Food Safety Manager
Timeline
Assistant Manager
Raley's Supermarket
10.2024 - Current
LINE COOK
Old Town Tab
04.2024 - 07.2025
CHEF
SYD's Bagelery
10.2021 - 04.2024
PUBLIC RELATION ASSISTANT
T-ME Studios
01.2018 - 11.2019
SOFTWARE TESTER
T-ME Studios
01.2018 - 11.2019
BUSINESS ADMINISTRATION AND MANAGEMENT -
Bucharest Academy of Economic Studies
COMPUTER SCIENCE -
National University of Science And Technology