Golie Dunn
Austin,TX
Summary
Knowledgeable Test Engineer with four years of experience in software development, game development, and quality assurance. Expertise in reporting on system performance to identify shortcomings and defects in applications and hardware, such as Facebook, Instagram, Messenger, Meta Quest, and Horizon. Meticulous problem-solver with exceptional collaboration and critical thinking skills and eager to facilitate rapid and smooth development of high-quality products and deliverables.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Meta Reality Labs Triage Specialist
Meta - Wipro
04.2020 - Current
- Create detailed bug reports with steps to reproduce, including relevant reporter and system logs; build version information; and correct tagging to determine bug severity.
- Test functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Collaborate with stakeholders to identify root causes of bugs and verify fixes.
Game Balance Specialist - Contract (Star Wars: Squadrons)
Electronic Arts - PRO Unlimited
Austin , TX
11.2019 - 03.2020
- Collaborated with designers, giving actionable feedback on gameplay systems, game balance, and user-experience.
IT Computer Lab Assistant
St. Edward's University
Austin , TX
09.2017 - 05.2019
- Resolved hardware and software issues in a computer lab used by hundreds of students for a variety of game development and digital art courses.
- Assisted with the installation of operating systems on computers throughout the organization.
- Managed inventory of IT equipment, including laptops, desktops, phones.
Education
B.A. Video Game Development - May 2019 -
St. Edward's University
Skills
- Quality Assurance
- VR QA Experience
- Black Box Testing
- Agile - Scrum Workflow
- Six Sigma
- Technical Writing & Documentation
- Mobile Application Development
- Jira
- Exceptional Customer/Client Service
- Client & Stakeholder Management
- Game Design
- Microsoft Office Suite
- Adobe Creative Cloud Suite
- Unity, Unreal
Certification
- Google SQL (2023)
- Habit Flagbearer - Demonstrating Stewardship. Awarded for demonstrating adaptability, collaborative effort, and exceptional product knowledge.
Affiliations
Gaming industry/PC building and hardware, Anime, Ice and rollerskating, Health/Fitness, Civil Rights/Advocation
Timeline
Meta Reality Labs Triage Specialist
Meta - Wipro
04.2020 - Current
Game Balance Specialist - Contract (Star Wars: Squadrons)
Electronic Arts - PRO Unlimited
11.2019 - 03.2020
IT Computer Lab Assistant
St. Edward's University
09.2017 - 05.2019
B.A. Video Game Development - May 2019 -
St. Edward's University
- Google SQL (2023)
- Habit Flagbearer - Demonstrating Stewardship. Awarded for demonstrating adaptability, collaborative effort, and exceptional product knowledge.
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