Gonzalo Castaneda
Huntley,IL
Summary
Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook
Panda Express
Huntley, IL
05.2024 - Current
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Set up work stations prior to opening to minimize prep time.
- Monitored temperatures of prepared food and cold-storage areas.
- Supervised and trained kitchen staff on proper preparation techniques.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Shift Supervisor
Wendy's
Huntley, IL
06.2021 - 08.2024
- Resolved customer complaints and reported issues to senior management.
- Utilized POS systems efficiently for order processing and inventory management.
- Resolved conflicts between staff members in a timely manner.
- Implemented strategies to increase sales and improve service quality.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Checked orders for quality and completeness.
- Taught staff upselling techniques to meet revenue targets.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Assisted customers with product selection when needed.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Education
Associate of Arts - Business
McHenry County College
Crystal Lake, IL05-2025
High School Diploma -
Huntley High School
Huntley05-2023
Skills
- Customer service
- Inventory management
- Food safety
- Sales strategies
- Team building
- Regulatory compliance
- Employee training
- Data entry
- Order prioritization
- Conflict resolution
- Labor management
- Time management
- Professionalism
- Knife skills
- Task prioritization
Affiliations
- Playing guitar
- Gym
- Video games
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- ServSafe Manager food handler
Timeline
Cook
Panda Express
05.2024 - Current
Shift Supervisor
Wendy's
06.2021 - 08.2024
Associate of Arts - Business
McHenry County College
High School Diploma -
Huntley High School
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