Summary
Work History
Skills
Timeline
Generic

Gonzalo Martinez

Lakewood,CA

Summary

Dynamic Owner/Operator at Fed Ex Ground with a proven track record in operations management and exceptional customer service. Successfully streamlined shipping processes, enhancing efficiency and reducing errors. Skilled in hiring top talent and maintaining optimal inventory levels, fostering a productive work environment that drives business success.

Work History

Owner/Operator

Fed Ex Ground
1998 - 2017
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.

Package Handler

Fed Ex Ground
1994 - 1997
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Shipping and receiving
  • Goal oriented
  • Honest and reliable

Timeline

Owner/Operator

Fed Ex Ground
1998 - 2017

Package Handler

Fed Ex Ground
1994 - 1997
Gonzalo Martinez