Mickaela Alonso
Pembroke Pines
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispatch Coordinator
Prime Flight
Fort Lauderdale
10.2024 - Current
- Tracked real-time location of flights and volume of wheelchairs.
- Effectively communicate with coworkers.
- Investigate discrepancies between actual coded and uncoded wheelchairs.
Care Agent
ABM Aviation Inc.
Fort Lauderdale
05.2018 - 10.2024
- Following safety protocols
- Communicating with contractors effectively
- Assisting clients getting to their destination in a timely manner
Shift Lead
Pita Pit
Fort Lauderdale
06.2017 - 05.2018
Education
High School Diploma -
McFatter Technical College
05.2018
Skills
- Logistics coordination
- Flight tracking
- Effective communication
- Problem solving
- Customer service
- Paperwork processing
Certification
- CPR Certified, 01/01/18, present
- Phlebotomist Licensed, 01/01/18, present
- Aviation Dispatch Certified, 01/01/19, present
References
Available upon request.
Communication Skills
Collaborating with team members to rapidly and efficiently complete service requests. Continuously being a liaison between the dispatcher and the contractor to ensure we are fulfilling policies.
Timeline
Dispatch Coordinator
Prime Flight
10.2024 - Current
Care Agent
ABM Aviation Inc.
05.2018 - 10.2024
Shift Lead
Pita Pit
06.2017 - 05.2018
High School Diploma -
McFatter Technical College