Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gonzalo Salinas Jr.

Hampton ,CT

Summary

Dynamic leader with extensive experience at Walmart working in complex stores. Excelling in team performance monitoring and scheduling expertise. Achieved significant customer satisfaction improvements through effective coaching and sales strategy development. Proven ability to enhance operational efficiency and enforce policies, fostering a productive and compliant work environment.

Overview

5
5
years of professional experience

Work History

Overnight Coach

Walmart
09.2024 - Current
  • Supervised an average of 25 personnel working overnight in grocery and general merchandise area to support safe operation and maximize productivity efficiencies.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Created nightly shift task lists to assign duties to each employee.
  • Trained and mentored new and existing staff to achieve best practices.

Store Lead Manager

Walmart
11.2021 - 09.2024
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Completed point of sale opening and closing procedures.
  • Managed 8 salaried and over 400 hourly employees successfully in fast-paced environment through proactive communication and positive feedback.

Food and Consumable Coach

Walmart
10.2020 - 11.2021
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved marketing to attract new customers and promote business.
  • Improved safety procedures to create safe working conditions for workers.
  • Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.

Education

Bachelor of Arts - Architectural Engineering

University of Connecticut
Storrs, CT
12-2011

Skills

  • Effective scheduling skills
  • Proven leadership abilities
  • Regulatory compliance
  • Employee relations
  • Team performance evaluation
  • Vendor partnership development
  • Multi-department management
  • Complaint handling
  • Time management expertise
  • Sales strategy development
  • Customer service
  • Warehouse organization

Languages

Spanish
Native or Bilingual

Timeline

Overnight Coach

Walmart
09.2024 - Current

Store Lead Manager

Walmart
11.2021 - 09.2024

Food and Consumable Coach

Walmart
10.2020 - 11.2021

Bachelor of Arts - Architectural Engineering

University of Connecticut

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