Gonzalo telaya
Chicago,IL
Summary
Dedicated and versatile hospitality professional with a proven track record in delivering exceptional customer service in fast-paced restaurant and bar settings. Skilled in taking orders, running food and drinks, crafting beverages, and maintaining a clean and organized environment. Adept at multitasking and collaborating with team members to ensure seamless operations and a positive guest experience. Known for excellent communication skills and the ability to create a welcoming atmosphere for patrons.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bartender
Goodman Theatre
04.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Provide outstanding customer service by engaging with guests, taking orders, and ensuring timely delivery of food and drinks.
- Craft and serve a variety of cocktails, beers, and specialty drinks while maintaining knowledge of current menu offerings.
Server
Rocks Lakeview
09.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Upsold menu items, including specialty drinks and desserts, increasing overall sales revenue.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FL12-2022
Skills
- Strong Multitasking
- Fluent Spanish Speaker
- Customer Service
- Highly Reliable
- Team Player Attitude
- Food Handler Certified
- Basset Certified
- Knowledge of Beverages
Certification
- Food Handler's Card or Permit - Various State Health Departments.
- Illinois Basset Certification
Timeline
Bartender
Goodman Theatre
04.2024 - 02.2025
Server
Rocks Lakeview
09.2023 - 01.2025
Associate of Arts -
Broward College
Similar Profiles
Erik SchnitgerErik Schnitger
Director of Ticket Services at The Goodman TheatreDirector of Ticket Services at The Goodman Theatre
Arielle HightowerArielle Hightower
Stage Manager / Assistant Stage Manager at Segerstrom Center for the Arts | South Coast Repertory | A Noise Within Theatre | The Matrix Theatre | Outside In Theatre | Kirk Douglas Theatre | Ebony Repertory Theatre | George Square Assembly StudiosStage Manager / Assistant Stage Manager at Segerstrom Center for the Arts | South Coast Repertory | A Noise Within Theatre | The Matrix Theatre | Outside In Theatre | Kirk Douglas Theatre | Ebony Repertory Theatre | George Square Assembly Studios
Luca DanielLuca Daniel
Volunteer, Various Theatrical Productions at Murray Music and Drama Club, AIM Theatre Co, Roleystone Theatre, Marloo Theatre, Limelight TheatreVolunteer, Various Theatrical Productions at Murray Music and Drama Club, AIM Theatre Co, Roleystone Theatre, Marloo Theatre, Limelight Theatre
Allen KightAllen Kight
Club Services Manager at Pup SocialClub Services Manager at Pup Social
Maria Lourdes CruzMaria Lourdes Cruz
Certified Pharmacy Technician at CVS CaremarkCertified Pharmacy Technician at CVS Caremark