Goodson Michel
Summary
Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Northwell Hospital-Custom Healthcare Solutions
New York, NY
05.2017 - Current
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Mixed pharmaceutical preparations according to written prescriptions.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Maintained proper storage and security conditions for drugs.
Pharmacy Technician
The Execusearch Group, LLC
New York, NY
09.2016 - 05.2017
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Pharmacy Technician
Mount Sinai Beth Israel
New York, NY
03.2006 - 09.2016
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Medical Receptionist
Tuttle Agency
New York, NY
07.2004 - 08.2006
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
Customer Service Representative
Optimum
Brooklyn, NY
01.2004 - 07.2004
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Certified - Pharmacy Technician
Touro College
New York, NY02-2006
Skills
- FDA compliance
- Order Verification
- Billing support
- Supply Restocking
- Medication Dispensing
- Drug Inventory Management
- Insurance Billing
- Labeling prescriptions
- Operations Support
- Insurance Verification
- Stocking shelves
- Team Collaboration
- Problem-solving skills
- Ordering and stocking medications
- Pharmacy operations
- Proper labeling procedures
- Resolving customer issues
- Quality assurance and control
- Supporting pharmacy operations
- Verifying orders
Certification
- Medical Billing
- EKG
- Phlebotomy
Languages
French
Native/ Bilingual
Haitian-Creole
Native/ Bilingual
References
References available upon request.
Timeline
Pharmacy Technician
Northwell Hospital-Custom Healthcare Solutions
05.2017 - Current
Pharmacy Technician
The Execusearch Group, LLC
09.2016 - 05.2017
Pharmacy Technician
Mount Sinai Beth Israel
03.2006 - 09.2016
Medical Receptionist
Tuttle Agency
07.2004 - 08.2006
Customer Service Representative
Optimum
01.2004 - 07.2004
- Medical Billing
- EKG
- Phlebotomy
Certified - Pharmacy Technician
Touro College
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